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Overzicht PrettyLittleThing.com

Manchester, Engeland (Verenigd Koninkrijk)
201 tot 500 werknemers
2012
Beursgenoteerd bedrijf
Warenhuizen, kleding- en schoenenzaken
€ 100 - € 500 miljoen (EUR) per jaar
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Reviews voor PrettyLittleThing.com

  • "Poor management, all over the place"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Customer Advisor in Burnley, Engeland (Verenigd Koninkrijk)
    Voormalige werknemer - Customer Advisor in Burnley, Engeland (Verenigd Koninkrijk)
    Niet aanbevolen
    Negatief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan gehad bij PrettyLittleThing.com (Langer dan een jaar)

    Pluspunten

    - 40% discount
    - Friendly colleagues
    - Good wage
    - Christmas and Summer party

    Minpunten

    If management (team leaders) had any interpersonal skills, it wouldn't be that bad of a place to work, however, the management is all over the place.
    A process would change day in day out and they expect unrealistic KPI's while expecting outstanding customer service with the KPI's set (and increasing over time) and is absolutely not possible. Bad customer service by advisors is provided so that targets would be hit so you wouldn't have management constantely down your throat if you dipped in stats 1 day over a month of being on target.
    Favouritism is riddled in management there and progression is a no-go unless you know someone higher up. Management don't care how you're treated because they know they can easily get an agency to bring in more employees very easily.
    From working there over a year, about 30% of the managers can do their job correctly and fairly so hope you're lucky and get a manager who knows what they're doing.
    It's great if you work in Manchester, they get all the praise and goodies, however if you work in the warehouse or Burnley, you get absolute bare minimum rewards.
    The CEO, Umar, is actually a fantastic person, it's a shame team leaders and the CCMs don't know how to learn from his friendly and approachable personality. Only reason this isn't a 1-star review is because my fellow advisors made it a fun place to work.

    Advies aan management

    Not going to bother, nothing will change.

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Foto's voor PrettyLittleThing.com

PrettyLittleThing.com-foto van: 🦄HAPPY NATIONAL UNICORN DAY🦄
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PrettyLittleThing.com-foto van: Cocktails in the office - Employee Appreciation
PrettyLittleThing.com-foto van: Treats for the boys!
PrettyLittleThing.com-foto van: 🦄HAPPY NATIONAL UNICORN DAY🦄
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PrettyLittleThing.com Awards en onderscheidingen

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