Reviews voor Adyen | Glassdoor.nl

Reviews voor Adyen

Laatst bijgewerkt 7 januari 2019
13 reviews

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Nederland - Alle steden

3,4
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Goedkeuring directeur
Adyen Founder, President, and CEO Pieter van der Does
Pieter van der Does
7 beoordelingen

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  1. Nuttig (4)

    "Werkstudentschap bij Adyen: erg leerzaam!"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Werkstudentschap in Amsterdam
    Huidige werknemer - Werkstudentschap in Amsterdam
    Aanbevolen
    Positief vooruitzicht
    Geen mening over Directeur

    Pluspunten

    Interessante doorgroeimogelijkheden, Egalitaire sfeer, no-nonsense

    Minpunten

    In deze functie zou het interessant zijn als er meer overlegd wordt binnen het team.

    Advies aan management

    Laat Risk & Compliance meer kennis met elkaar delen


  2. Nuttig (1)

    "Not a good place for developers who want to learn and grow technically."

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Anonieme werknemer in Amsterdam
    Voormalige werknemer - Anonieme werknemer in Amsterdam
    Niet aanbevolen
    Neutraal vooruitzicht
    Geen mening over Directeur

    Ik heb een voltijdbaan gehad bij Adyen

    Pluspunten

    - Very less politics.
    - People are friendly.
    - Good work-life balance.
    - Good salary
    - A lot of good merchants/clients.

    Minpunten

    - Legacy codebase. Some people are trying to change things but it feels like the leadership is not focused on code quality at all.
    - Whenever you want to try something new, security team would intervene and you would have to justify everything you are doing. This makes it very difficult to try and learn new things.
    - The learning depends on the stream lead. While some stream leads are really good, some stream leads just do not focus on team's learning at all.
    - Everyone works on one branch, master. Need I say more!

    Advies aan management

    - Adyen has a lot of good merchants. I think its time to focus on improving tech as well.
    - Please stop justifying wrong tech practices using the Adyen formula.
    - Focus on the learning of your employees. Give them a platform to try and learn new things. On boarding sessions are a great initiative.
    - If other big payment companies are able to survive without so much investment and focus on security, I think Adyen also can.

  3. Nuttig (1)

    "Poor Guidance for Entry Level and Working Students."

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Anonieme werknemer in Amsterdam
    Voormalige werknemer - Anonieme werknemer in Amsterdam

    Ik heb een voltijdbaan gehad bij Adyen (Korter dan een jaar)

    Pluspunten

    Good opportunity to learn.
    Flat corporate culture.
    Initiating your own project is encouraged.
    Great Lunch and Coffee
    Excellent Location in Amsterdam
    Fast Pace Industry
    A diverse group of people.

    Minpunten

    Task in Operational and Technical Support are repetitive.

    Too much independence is given to entry-level and junior staff.

    Custom-built software is prone to errors and counterproductive.

    A very forced work culture. Employees have to pretend to (' talk straight' and 'launch fast').

    Alot of big egos and subtle politics. But this differs from team to team.

    New hires are given tasks with little context and guidance.

    Telling the staff that they are responsible for their own development is Adyen's way of not taking responsibility for proper training.

    Some teams lack chemistry and proper guidance form team leads.

    Advies aan management

    Be honest with employees.
    Give new hires more guidance.


  4. Nuttig (7)

    "Ok, but not for too long"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Java Developer in Amsterdam
    Huidige werknemer - Java Developer in Amsterdam
    Niet aanbevolen
    Neutraal vooruitzicht
    Geen mening over Directeur

    Ik heb een voltijdbaan bij Adyen (Korter dan een jaar)

    Pluspunten

    - Free lunch and really good coffee
    - Beautiful office, central location in Amsterdam
    - Hours are very good. People generally don't make a fuss about how early/late you choose to come in as long as you get your work done.

    - As an industry, payments are more interesting than your typical development job at an e-commerce site.

    Minpunten

    I don't see myself staying at Adyen for much longer than a year for a few reasons:

    - The senior developers are really not open to change. They've decided that their way of doing things for the past 10 years is the way to go and that's that. For instance, they prefer writing and maintaining custom tools for streaming data processing instead of using well-documented and reliable open source solutions. Even considering all the security concerns that come with using third-party software, custom-building everything is just error-prone and counterproductive since it takes time and resources away from developing Adyen's actual products. This is the most glaring example of their way of thinking I could briefly provide here. Really, their stubbornness is evident every time a discussion about best practices or anything code-related comes up.

    - It follows from the point above that as an Adyen developer you get very little exposure to new technologies, which makes the job itself quite boring and is probably a bad thing career-wise. They explain this lack of new tech as being very concerned about security, which I appreciate since we are talking about a payments company. But being overly risk-averse is not good for anyone involved.

    - The culture ('we talk straight', 'we launch fast', etc.) feels very forced. Some people seem to love the culture, or are very good at pretending they do. To me it feels like there is this constant tension as company politics and egos clash but everyone still pretends Adyen is always wonderful. It feels to me that a lot of people are just going along with it until they are ready to move on to something else. And some people thrive in this culture and end up becoming decision-makers for better or for worse.

    - This may differ from team to team, but the onboarding process for new developers is not good at all. New hires are given tasks with very little context (and not everyone has prior experience in payments). Sure, they can go around asking anyone and everyone who might be able to guide them, but I think team leads should feel a greater deal of responsibility in seeing how their new developers are doing and to provide some guidance.

    - The team leads, although they really are smart people, are focused solely on the company and their respective products and pay very little attention to people management. Some teams are malfunctioning, but the team leads either don't notice or don't care. This doesn't make for a pleasant working environment some days.

    Advies aan management

    My advice would be to remove some hurdles when it comes to testing and using new technologies in production. People are going to get increasingly frustrated with the outdated practices. Don't just listen to your core senior developers. Of course they don't mind the current way of working - they designed it the way it is.

    Tone down the Adyen formula story. You are hiding behind the Adyen formula and pretending everything is ok, when in reality your managers don't proactively take steps to understand how their teams are performing on a day to day basis. It seems a touch hypocritical.


  5. Uitgelichte review

    Nuttig (4)

    "amazing place to learn and take on significant ownership, in a truly global business"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Anonieme werknemer in San Francisco, CA (Verenigde Staten)
    Huidige werknemer - Anonieme werknemer in San Francisco, CA (Verenigde Staten)
    Aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan bij Adyen (Korter dan een jaar)

    Pluspunten

    Overall, I've had a really good experience at Adyen. Highly recommend working here, but only for those that are genuinely a good fit. Culture here is definitely unique, so working here is awesome for those that are a good fit, but could be challenging for those that aren't.

    For example. Adyen pushes a significant amount of ownership to individuals, which is great for learning, growth, and taking on real responsibility, but not as good for people that aren't as self-sufficient or proactive.

    Our business is very global - our customers, our company, our product, our mindset. Most people in the company do travel to some extent, whether to meet clients, to Amsterdam or other offices, or to conferences. Great for those interested in international business and travel.

    Adyen also moves really quickly. There's constantly new information flying around, whether regarding a new local payment method, changing legal requirements in a country, new merchant needs, or new product launches. Definitely doesn't get boring here.

    As context, I was a former customer. I really believe in the product, as Adyen was much better than other payments companies we worked with, hence making the change to join. Adyen has a ton of potential and is just scratching the surface of the global opportunity.

    Minpunten

    The cons I have are really more of a question of genuine fit. Adyen isn't great for people who aren't excited by the points mentioned under the pros.


  6. Nuttig (6)

    "You’ll never work in a place like this again. This is brilliant."

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Anonieme werknemer in Londen, Engeland (Verenigd Koninkrijk)
    Huidige werknemer - Anonieme werknemer in Londen, Engeland (Verenigd Koninkrijk)
    Aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan bij Adyen (Langer dan een jaar)

    Pluspunten

    Best company I’ve ever worked for. Amazing culture, great people, feels like a family. So many benefits- free lunch, wear what you want, beers in the fridge (!), constant supply of fruit/snacks. You are given so much trust & autonomy to build your own business/pipeline you are desperate to repay that trust. Flexible working- can work from home the odd day a week if you need too. Lots of young intelligent people in the company with a desire to make a positive impact on the organisation. Unbelivable company parties! Very few egos in the company, senior staff very approachable as well as our C-Level suite. Best product in the payments market by far- Adyen continue to disrupt an industry full of outdated legacy technology, which was previously dominated by the traditional banks. Adyen continue to innovate. Little politics, people talk straight and pick up the phone- email culture is discouraged! Success is also driven via great teamwork & working in teams to achieve is encouraged as well as sharing responsibility.

    Minpunten

    Communication within the company and across departments could sometimes be better. But it is improving. Training for new starters could improve- not much structure and very much learn on the job/ask your colleagues. I understand processes are being put in place to improve this.

    Advies aan management

    Lots of new staff joining at the moment across the company as we continue to rapidly grow. Make sure we continue to hire on culture as well as talent. As the culture is one of the things that makes Adyen so great to work for!


  7. Nuttig (26)

    "Good Product, Bad Culture, and Worst Management - US offices only"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Anonieme werknemer in San Francisco, CA (Verenigde Staten)
    Huidige werknemer - Anonieme werknemer in San Francisco, CA (Verenigde Staten)
    Niet aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan bij Adyen

    Pluspunten

    - Free lunch
    - Interesting industry with great clients
    - The best work-life balance
    - We improved our on-boarding with better documentation for new hires
    - Most people are really nice and sincere people
    - Trips to Europe, of course if you are wise with spending.
    - There is no predilection of European hires over American
    - It has an extremely bright future due to the product, in spite of the toxic culture

    Minpunten

    It is with great sadness that I write this review after years of being at Adyen but I find it necessary for the company to listen without putting myself in the crossfire.

    I would entice everyone to read at the positive reviews and see if they give pointed examples or facts as I do here. You will notice most are insipid because
    1) they are 'requested' by HR to write reviews
    2) they really have not substantive material to defend their position.

    I would suggest the company is a great option for people who are far enough in their careers or just starting off.

    - Compensations: Low base salaries, and bad stock options (read below).

    - Stock options: As mentioned stock options are very low. New hires received the same as old hires. 100 stock options

    - Removed Management: Upper level management (e.g. COO) removed all of the managers (Marketing, Sales, Technical Support, etc.) because they supposedly could not bring the company to scale and replaced them with people with a big ego, b-level pedigrees, and who had the 'culture' that fit with the COO

    - Department Management: They believe their way of doing things is right without taking too much into consideration members who have been in the payment's industry longer than they have. They may be expert is marketing or sales, yet not when it comes to payments. Listen.

    - Retention: Most people leave because of low compensation or no career growth (read below), they have left to Stripe or some other lead competitor. I really wish them all the best.

    - No Career growth unless...: As others have mentioned, no career growth is true. HR and Management will say there is no career path set and that it is not a place for people who want "flat structure and told what to do". They seem to put the blame on something being wrong with you and not them. They need to listen. The company has seen a number of these examples play out.

    1) If you want to join a different team they will say they are not hiring for that team to keep you from joining. Even if you try to do projects with the team and make moves so that you are already doing the role, you will not be given the role. It is evident you can not create your own career path. There is no commitment and only postpone having conversations about career progress. If you have another offer, take it. They will not ever be able to match.

    The honest difference between those who have advanced e.g. Account management > product management or some other department is because they fit the 'culture'.

    - Kool-Aid: It is a forced culture, you have to drink the kool-aid. Very few people are actually aware of what is going on.

    - Not scaling: Will not hire engineers because it would be impossible to retain them, they will only ever have business people and even some core team they will not hire. It is all in Amsterdam.

    - Ego: Management in SF does have an ego

    - Perception is reality: If someone has a problem with you, they will not come to you, and has the ear of management you will fall out of favor.

    Advies aan management

    Compensation.

    Be honest with your employees.

    Provide career growth opportunities on merit, not politics.

    Bring more C-level executives to defuse the power vacuum.

    HR - be honest, you seem to think you only serve the company.

    Dissolve the ego, that is your threat to scale.

    The reviewers who say there is nothing wrong are seriously delusional.
     You have to expect more out of the company you work for and spend more than half of your day.

  8. Nuttig (2)

    "Growing quickly in the US"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Anonieme werknemer in San Francisco, CA (Verenigde Staten)
    Huidige werknemer - Anonieme werknemer in San Francisco, CA (Verenigde Staten)
    Aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan bij Adyen (Langer dan een jaar)

    Pluspunten

    International company where everyone has a "roll up your sleeves and get it done" attitude
    Employees have a lot of autonomy
    Dutch culture of talking straight creates an open environment where feedback is encouraged and welcomed
    Flat hierarchy, no middle management with easy access to President, COO, and SVPs
    2-3 business trips to Amsterdam each year
    Great work-life balance, taking time off is actually encouraged
    ...and most importantly- the product is fantastic!

    Minpunten

    The aforementioned flat structure leads to a lack of formally defined leadership positions, so those looking for a more traditional path of individual contributor --> manager --> director may not find what they're looking for here.

    Advies aan management

    Listen closely to employee feedback. Make sure we don't lose the culture as we scale.


  9. "Startup vibe in an established company - Best of both worlds"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Anonieme werknemer in New York, NY (Verenigde Staten)
    Huidige werknemer - Anonieme werknemer in New York, NY (Verenigde Staten)
    Aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan bij Adyen (Korter dan een jaar)

    Pluspunten

    This review is mostly specific to the New York office, but I've got only awesome things to say about the company overall.

    I work with such an amazing group of hardworking, supportive individuals in the NY office. I've worked at several other companies in New York, and I've never felt so at home. From my first day, everyone made me feel welcome and appreciated.

    Adyen is a global company with 700+ employees, but the New York team only has 20+ people and really feels like a family. We have the support of departments and teams all over the world, but we're also able to walk over and chat with every coworker in the office easily.

    We're in a brand new office near Union Square with a roof deck, and they've done a great job of making the office a fun space to work in (shout out to our kombucha/cold brew coffee kegerator!).

    We have monthly updates with Amsterdam HQ, and frequent catchups with our other US office in San Francisco. We even travel out to SF 3x a year to bring the entire US team together for workshops/speaker events/team outings. Each new employee gets to travel to Amsterdam for onboarding, and we have a full-company retreat in the Netherlands every year. The company prioritizes communication and collaboration, from the top down, and it really shows.

    Minpunten

    There can be some lag between offices when it comes to email responses and follow ups, but that's the norm with any international company. Since New York is in between our SF and Amsterdam offices, we have time in the morning to catch up with Europe, and time in the afternoon to see what SF is up to.

    Since we're a smaller team in NY, we're not as structured as some of the larger offices. Employees have a lot of autonomy, and are responsible for their own success. For me, that's a huge plus, but it may be negative for people who need more day-to-day support. The larger offices have more departments and structure built in, which I'm sure NY will have as it grows.

    Advies aan management

    Continue doing what you're doing. Thank you for believing in your employees. Recruiting Team - Keep it up! You've hired a bunch of amazing people who really know how to make an impact. Let's all work together to keep the Adyen culture strong!


  10. Nuttig (5)

    "Here for a good time, not a long time."

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Anonieme werknemer in San Francisco, CA (Verenigde Staten)
    Voormalige werknemer - Anonieme werknemer in San Francisco, CA (Verenigde Staten)
    Niet aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan gehad bij Adyen (Langer dan 3 jaar)

    Pluspunten

    Travelling is cool, you get to meet talented teammates and people in the company. You get the opportunity to try to take on projects even if you're not from the HQ (Amsterdam).

    Minpunten

    Management doesn't seem to want their team to grow and flourish into what they want to pursue. This has often caused friction between managers and their team. New managers that come in focus on business, not people. And that is why we lose people. Sometimes there is a feeling of forced culture.

    Advies aan management

    Empower your employees that aren't from Amsterdam. They too have the knowledge to help the company grow.