Reviews van Agoda

Pluspunten

I'm from the Philippines and worked as a customer service and became Team Manager for a total of 8 years before I was sent here in Agoda Thailand to work as a customer service agent. I never planned to be promoted or something. It was just pure hard work and all I ever wanted is to earn good money for my 2 kids back in the Philippines. I started working in this company on February 2017, did what I am told/instructed to,...

Minpunten

My own experience? Just 1 I guess, like some time last year, targets were not clear and just basing it from the team's average. But this has changed a lot and everything is clear now and very achievable. Well no company is perfect, we know that. Two things, either you bring it up to the correct channel to find solution when find something wrong, or not and just talk about it with your colleague.

Advies aan management

Continue on doing what's right and fair for employees.

Pluspunten

Challenging, Learning, Attitude, Management, and Growth

Minpunten

a little bit pressure at the beginning

Pluspunten

Top quality technology and support. Opportunities for growth are available. Good place to grow your professional network and skill set. Supportive atmosphere.

Minpunten

Depending on whether office or home based, some may feel isolated from the HQ as the company is always growing and changing at a fast pace.

Pluspunten

As highlighted in the headline, Agoda is a multi-cultural company which is extremely benefit the company and employees. Multi-cultural company allows you to well communicate, open-minded, accept the differences and adapt to be better. This allows you to improve your soft-skill and teach you how to manage different level of communication. It's hard to find well organized data driven multicultural company like Agoda in...

Minpunten

As a international company, there's still a discrepancy in benefit and salary. Since Thailand is the company based in Thailand, most of the employees are Thai people. We (Thai) experience discrepancy in salary against relocated employees while employees lived outside our head quarter experience discrepancy in benefits and perks. Even though Agoda show a good sign of improving relationship of employee and company, most...

Advies aan management

Agoda is one of the most fast growing company which made Agoda attractive to many people around the globe. I think what we could improve is the benefits for our employees. If we could make benefits and perks of our company to standardize across the globe, we could even increase more attractiveness and bring more stars to Agoda.

Pluspunten

If you get on with the right people you will have a good experience

Minpunten

very fast paced so can be messy at times, a lot of people get overlooked for promotions that they clearly deserve

Advies aan management

Focus on retention of staff

Pluspunten

Everything was great. Nice people

Minpunten

Nothing - - - -

Advies aan management

-

Pluspunten

- Flat organization so it is easy to show your performance - Independent work process with less hierarchy - Family-friendly culture

Minpunten

- a good amount of the pay comes from stock bonus which needs 3 years to be vested. (get 1/3 every year)

Pluspunten

Best world experience of various cultures and philosophies. Good learning on various software technologies and freedom to innovate.

Minpunten

Nothing major I can think of

Advies aan management

Keep up the good stuff. Fail if required but fail fast and carry on.