Reviews voor Enterprise | Glassdoor.nl

Reviews voor Enterprise

Laatst bijgewerkt 20 augustus 2018
9.477 reviews

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Goedkeuring directeur
Enterprise President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
3.553 beoordelingen

9.477 Reviews van werknemers

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  1. "+-"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Planner in Tongeren (België)
    Huidige werknemer - Planner in Tongeren (België)
    Niet aanbevolen
    Positief vooruitzicht
    Geen mening over Directeur

    Ik heb een voltijdbaan bij Enterprise (Langer dan een jaar)

    Pluspunten

    Familiaal bedrijf
    Goede werkomgeving
    Flexibel

    Minpunten

    Loon
    Stress
    Uren
    Evaluatiesysteem
    Beloningssysteem
    Overuren worden hier niet betaald

    Advies aan management

    Evenwicht van taken bewaren onder de werknemers
    Hardwerkend niet bestraffen


  2. Nuttig (77)

    "Fantastic opportunities to learn - beware of burnout"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Management Trainee in Washington, DC (Verenigde Staten)
    Voormalige werknemer - Management Trainee in Washington, DC (Verenigde Staten)
    Aanbevolen
    Positief vooruitzicht
    Geen mening over Directeur

    Ik heb een voltijdbaan gehad bij Enterprise (Langer dan een jaar)

    Pluspunten

    I want to provide a comprehensive review, simply because a lot of the responses on Glassdoor are just short complaints that do not provide very useful information. But before I get into that, a little breakdown of my mindset going in to working at Enterprise:

    I knew it was not going to be my forever job from the beginning. I planned to stay for about a year to learn some broad-based skills and then move on to an industry in which I was more interested. A lot of people start working at ERAC with the mindset of only staying at the company for a few years, but it is absolutely an organization that has an "up or out" philosophy. If you're not willing to move up in the company, there's really no point in staying there because of how quickly people promote. If you're someone who doesn't have a problem committing a good portion of their career to one company and gaining significant financial benefits from it, then Enterprise is definitely a good option for you.

    1) The People: If you ever decide to work for Enterprise, one of the first things you'll hear about the company is the quality of the employees. And while many of the ERAC mantras can be annoyingly repetitive (area managers and above frequently talk like they’ve been drinking the ERAC Kool-aid for a while), this claim is absolutely true. Enterprise hires some of the most driven, ambitious, intelligent, and genuine young people around, and they really are the strong foundation that makes the company successful.

    2) The Leadership: Every single person above you was in your shoes at one point. Thus, they know what kind of garbage you go through with customers, how banal the job can be, and how exhausting it is transitioning from college (or another industry) to a 12-hour a day job. You won't see much of the higher-ups (regional managers and above) as they only pop in every few weeks to say some words of encouragement and check to make sure the branches look clean, but you will interact with your branch and assistant managers on a daily basis. Assuming they're good people and doing their jobs effectively, you will learn a lot from them while you're an MT.

    3) The Skillset: You're going to work. A LOT. And you're frequently going to be working with customers who are...horrible people. Like for no reason. But through working with the large amount of people that you will (no matter how good or bad they are) you are going to gain extremely valuable skills to launch your future career - whether that's at Enterprise or somewhere else. Communication, sales, conflict management, strategic thinking, problem-solving; this is just some of what you're going to learn as an MT.

    Minpunten

    1) The Hours: Most reviews put this in the “Cons” section and it’s because it’s accurate; you will not have a work/life balance at Enterprise. The minimum expectation is 49 hours/week, which is actually what your targeted salary is based on. You will likely work around 55-60 hours/week, and your branch and assistant managers will work more. Branches are typically open from 7:30am-6:00pm, but most of us are there in the morning at 6:45am-7:00am to wash the cars in preparation for the day. Customers who come in at 6:00pm (and people absolutely will try to come in even if the doors are locked) can also hold you up for another 20-30 minutes. If you’re at an airport location or a flagship branch that is open every day, you will work holidays. If your branch is understaffed, you will not get a lunch.

    2) The Work: You’re going to be doing the exact same thing every single day. Checking customers into cars takes up the majority of your time, and while the ability to constantly practice your sales pitch is pretty fun, you’re going to find yourself asking every single customer the exact same questions in an attempt to make conversation and keep up the perception of quality customer service. There’s also a lot of backend work to be done, such as calling customers to verify that they are still planning to come in to pick up a car, coordinating with body shop and dealership locations, and leaving voicemails for customers who picked up a car and haven’t returned it in a few days and now have a balance due even though their card declined. Oh, and don’t forget about cleaning the cars.

    3) The Promotional Path: This is actually one of the primary reasons I left Enterprise. There’s very limited options to move beyond daily rental, and you’re really only able to do so after becoming a Branch Manager or above, which generally takes 1.5-3 years to attain. If you want to explore HR, business management, fleet work, or any other departments, you’re going to have to stick with the company for a number of years.

    Advies aan management

    KEEP BRANCHES FULLY STAFFED! This is honestly my largest complaint about Enterprise: you can’t expect quality customer service at a branch with not enough staff. There’s too much work to do and it’s going to mean customers will have to wait which they HATE. I constantly heard branch and area managers endlessly worrying about how ESQI can be improved and while there are often issues that do need to be addressed, one of the simplest fixes just involves hiring more people. A branch cannot be effectively run with 3 people, and an airport location can barely function at all if there are less than 10 MT’s.

    Reactie van Enterprise

    6 aug. 2018 – Manager Employer Brand

    Thanks so much for your thorough and honest review! Good luck in your future endeavors!

  3. "So far so good"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Anonieme werknemer
    Huidige werknemer - Anonieme werknemer
    Aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan bij Enterprise

    Pluspunten

    Company wants you to grow. Managers lay out steps you can do to become assistant manager and branch manager. Great competitive but family style atmosphere

    Minpunten

    49 hour work weeks kinda suck


  4. "Enterprise is great"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Managemet Trainee in Omaha, NE (Verenigde Staten)
    Huidige werknemer - Managemet Trainee in Omaha, NE (Verenigde Staten)
    Aanbevolen
    Positief vooruitzicht
    Geen mening over Directeur

    Ik heb een voltijdbaan bij Enterprise (Korter dan een jaar)

    Pluspunten

    Great pay starting out especially for college student.

    Minpunten

    Long hours, feels like you are there all day.

    Advies aan management

    Work with higher pay for better hours


  5. "Outstanding Work Environment"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Customer Service Representative in Aurora, ON (Canada)
    Voormalige werknemer - Customer Service Representative in Aurora, ON (Canada)
    Aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb gewerkt bij Enterprise (Langer dan een jaar)

    Pluspunten

    - Work ethic all around is superb
    - good learning curve, very easy to move up and they reward you for your hardwork
    - lot's of designations to reach and can be done in a considerable amount of time
    - wonderful coworkers

    Minpunten

    - base pay could be higher
    - difference in pay from one position to a promoted position does not vary that much
    - long hours above pay grade


  6. "Great Company if You Want to Work"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Anonieme werknemer
    Voormalige werknemer - Anonieme werknemer
    Aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan gehad bij Enterprise

    Pluspunten

    Will train if you make it through work life balance

    Minpunten

    LONG hours starting in daily rental


  7. "Wash"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Anonieme werknemer
    Voormalige werknemer - Anonieme werknemer

    Ik heb een voltijdbaan gehad bij Enterprise

    Pluspunten

    Great hours great management

    Minpunten

    The interview process is super long

  8. "Great opportunity for extreme growth"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Management Trainee in Vero Beach, FL (Verenigde Staten)
    Huidige werknemer - Management Trainee in Vero Beach, FL (Verenigde Staten)
    Aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan bij Enterprise (Korter dan een jaar)

    Pluspunten

    Lots of opportunity to learn about running a business. You WILL learn logistics!

    Minpunten

    Lots of hours and customer service can be challenging at times. Sales quotas must be met

    Advies aan management

    Make the time to make sure your employees are in the right mindset every day. It’s is very easy to get down and it can bring down the entire branch if not caught in time.


  9. "Oswaldo Atencio Enterprise Holdings"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Managemet Trainee in Miami Lakes, FL (Verenigde Staten)
    Huidige werknemer - Managemet Trainee in Miami Lakes, FL (Verenigde Staten)
    Aanbevolen
    Positief vooruitzicht
    Waardeert Directeur

    Ik heb een voltijdbaan bij Enterprise (Korter dan een jaar)

    Pluspunten

    Great place to work, quick promotions and growth from within the company, teaches how to run a business, great benefits and pay plans, start off pay is really good right after college,

    Minpunten

    No cons with the company


  10. "Great job"

    StarStarStarStarStar
    • Balans werk/privé
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Loon en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Anonieme werknemer
    Voormalige werknemer - Anonieme werknemer

    Ik heb een voltijdbaan gehad bij Enterprise

    Pluspunten

    Great growth once u get past the trainee program

    Minpunten

    None that I can think of


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