Great place to grow - werkgeversreview Customer Service Representative bij CLIMAX

Steady growth, good hours, overtime often available. Pay is competitive. The work is not strenuous. The company is growing at a stable pace. No huge boosts that require hiring temporary people, no dips that require mass layoffs. The industry they cater to is energy and construction, which even in these times has done fairly well. You are going to get full time work here with very appreciable benefits, overtime is sometimes mandated but never onerous. The pay is worth the labor.

Learning curve, shifting management, and sometimes poor realization of plans and an overreliance on experienced employees. The job has many quirks that cannot be intuited. You'll have to ask a lot of questions, even late into your first year. This should not be necessary, but is just a result of several generations of management that had very different ideas, each failing to implement them fully. If you have an idea to make the work easier or more efficient, you can count on management support only so much. Though this is an issue that is clearing up at the time of this writing. The company, in areas where managers are new, very heavily relies upon older employees for their cues. This can sometimes be a great help, but very often leads to obvious and efficient solutions begin missed because an old timer has a strong opinion, which does not factor into the new situation. Overall however, these are minor gripes and daily they become less noticeable as our managers increase in confidence.

We received a decent amount of bonuses, but nothing amazing.

Don't be a minority here of any kind here, for one. You'll regret it. Nepotism is high. Management is entrenched and loves smelling it's own poop and telling themselves it doesn't stink. There is no upward mobility for certain departments, and anyone you might talk or complain to for help is part of the problem. The volume of work is constantly escalating with no additional compensation. Also the health insurance offering here is a joke. Only HSA is available with no other options.