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      Concentrix

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      Reviews voor Concentrix

      Not for the faint hearted - disappointed - werkgeversreview Call Centre Tech Support bij Concentrix

      2,0
      13 mei 2015
      Call centre tech support
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      I really enjoyed the training it was well structured and the staff and community are fantastic at start.

      Minpunten

      But I feel they set you up for unrealistic expectations. The training only serves a quarter of issues you need to deal with and since the company is trying hard to grow I feel it neglects its current staff. I also feel like it can be a little bit like big brother and everything is monitored. I had one sick day because of a migraine and provided a doctor's certificate and I Had to answer some what I felt to be very personal questions. I thought it was an invasion of my personal life.

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      5,0
      20 mei 2026
      Sr manager human resources
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Minpunten

      I don’t have cons to share. I’ve been with the company for 15+ years.

      2,0
      3 jun 2026
      Quickbooks expert
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Decent Pay and benefits . Trainers prepare you for basic work

      Minpunten

      They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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      Reviews voor ConcentrixReviews voor Call Centre Tech Support bij ConcentrixReview voor Concentrix