Work conditions in Merrill Chennai facilities - werkgeversreview Manager bij Datasite

2,0
9 okt 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nothing much to state there on the facilities side (which is the topic of this review)

Minpunten

Poor lighting, broken chairs, pathetic pantry, pathetic washrooms, smelly corridors, no recreation facility for employees, no facilities for managers

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5,0
21 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I like the people here and the office is nice.

Minpunten

No wellness stipend is offered.

2,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Coworkers are great. -Training is good. -Customers are usually ok to work with.

Minpunten

Summary: As a PSS, you'll be expected to support several different products, many of which you will not touch often. It's difficult to be an expert covering so many products and features. They change and update features often, which is both good and bad for customers, but also makes it much more difficult for PSS. You handle really sensitive information (M&A), but are expected to assist multiple customers at once - this is a huge risk. Additional cons: -They implemented a AI agent and then fired several great employees, then increased the rest of the staffs expected workload. -They change ways of working often. -The knowledge base is often out of date. -There's almost always a backlog, but the clients work can be "urgent" - making some clients upset on wait time.

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