Fetch

Reviews voor Fetch

Avoid Fetch Rewards and their unstable leadership and culture - werkgeversreview Director bij Fetch

1,0

21 apr 2026

Director

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Cool offices. Nice merch. Some good co-workers. Positive until it isn't.

Minpunten

CEO is too influenced by terrible people or trends that are outdated. Product hasn't really changed and it is lackluster. Sales org and COO bring in their friends and buddies, have expensive onsites, and waste money on salaries and partying. Expect there to be layoffs, as the company is wasting their runway on c-suites that do nothing.

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5,0

4 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I've personally had an incredible experience working at Fetch. It's the first time I've truly felt supported by leadership and invested in as an employee. Fetch truly is what YOU make of it. I really like that Fetch encourages us to explore different tools, and makes them easily accessible. The tuition reimbursement program we have is amazing! I also really enjoy all the different ERG activations, this is the first time I see a company truly encourage people to be involved.

Minpunten

Things do move quickly here, and some days can be long... but it's also a scaling, tech start-up with a ton of momentum. That kind of comes with the territory. We are growing, and fast. I personally think it makes it the perfect time to join the company.

Reactie van Fetch

Thank you for the thoughtful review. We’re excited to hear you’ve had such a positive experience and that you feel truly supported by leadership and invested in as an employee. We work hard to build an environment where employees can do meaningful work while continuing to learn, grow, and build their careers. It’s great to know that resources like our tuition reimbursement program and employee resources groups have made a positive impact on your time here. We know that working in a fast-paced environment requires a lot of dedication, and we deeply appreciate the passion and hard work you bring to the table. Your note on communication is a great reminder for us, and we are committed to keeping that focus strong. Thank you again for being part of the team!

1,0

4 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good benefits, great pto policy, great rewards system, on paper the company looks great

Minpunten

-incompetent leadership (not all, but a good portion) -bait and switch style hire process -they don't have solid direction on where they are headed so it's a lot of top-down confusion -leaders have heads in the clouds but don't know how the tactical things happen, so there are two different realities amongst execs and the lower level employees doing the work -pay comparisons are questionable -microaggressions, bullying, and bias run rampant as it's not much diversity -absolutely no one knows who does what, so you will spend hours or days finding the right person just to get a task done OR question answered. Causing unnecessary delays and tension. -Because of the ai first nature, a lot of people are hired that don't have a clue what they are doing tactically. So conversations and next steps are written and fueled by ai. -Everyone talks like walking philosopher degrees with unnecessary filler and jargon to SOUND like they know what they are doing, but not enough tactical skill. Semantics are huge here. Because of this, ALOT of miscommunication and confusion happens. -They don't have the proper organization or management tools, just slack heavy... as you can imagine chaos breeds in this space. Everyone says "Welcome to Fetch" instead of just hiring the right leaders to bring structure asap. -The focus is too much on doing whatever to get the job done and hit revenue goals.

Reactie van Fetch

Thank you for taking the time to share your experience with us. While we are glad to hear that you've enjoyed the benefits and PTO, we are truly sorry to read what you've outlined in the rest of your review. Most importantly, we want to address your mentions of microaggressions, bias, and bullying. We care deeply about creating a safe, inclusive, and welcoming environment for everyone at Fetch, and we take your concerns seriously. We would be grateful for the opportunity to look into this further. Please consider reaching out confidentially to our People Experience team at px@fetchrewards.com so we can support you. We also really appreciate your candid feedback regarding role clarity and leadership direction. We understand how a disconnect between strategy and daily execution can cause unnecessary stress, and your insights are helpful as we continue working to improve our internal structure and communication. Thank you again for your honesty and for helping us recognize where we need to grow.

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