It's a customer relations job which means various levels of stress due to customers; It's not for everyone. - werkgeversreview Customer Service Representative bij Foundever

4,0
16 mei 2012
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Employees Benefits Decent management - Willing to work with employees Patience with employee growth Mandatory breaks and Lunches Voluntary Overtime Paid time off Schedule Management Training and Assistance

Minpunten

Meeting metrics can be tricky some weeks; not dire Pay should be higher Customers can cause stress Doesn't offer Chiropractic care in health insurance plan. IT infrastructure between Client & Sitel, decent systems but unfortunately no quite up to par with recommended requirements. Building & Desks could use a overall - old.

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5,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

7 week training to get a person ready to go into production.

Minpunten

Work hours depends on clients needs. So hours may vary.

2,0
6 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work at home is the only pro

Minpunten

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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