Pluspunten
Free lunch every Tuesday (everyone) and the last Friday of each month (our department). Laid back work environment. Fun events throughout the year. Snacks provided at the beginning of each week (gone by Thursday, if that long). Automated raised desks. Free VPS. Wellness activities that can result in prizes. Casual dress requirements. Standard benefits package (vision, dental, medical, insurance, 401K,etc.)
Minpunten
PTO as an incentive for sales, rather than something we could actually benefit from. Time off = not making money. Suspect and questionable management leadership with poorly thought out procedures and policies as well as implementing changes. Blind leading the blind. Zero professional development (no one I know of has been able to take advantage of the up to $1K reimbursement for classes). Bait and switch hiring tactics. Low pay. Generic software programs for day to day use (Libre rather than MS products) Low quality/poorly implemented CRM (Sugar) Expectation to handle multiple chats and incoming calls simultaneously +whatever followup tasks (research) you might have