Full-time Interns - werkgeversreview SOC Analyst Intern bij Insightz Technology

Flexibility of schedules; able to work different shifts of different and more convenient timings due to events i.e. school.

The company is being underpaid; full-timers get a wage that is below industry standard by a huge margin — ~$4K USD / month in industry, <$1K USD / month here. Onboarding is also very tedious. It is taught by interns; some of which are new and still learning the ropes. Sometimes interns are busy and we would forgo a whole day of training. While the company takes into consideration your work-life schedule, it doesn't. The company is a 24/7/365 Security Operations Centre. While understanding that security never rests and thus the round-the-clock monitoring, not even the interns are granted ANY public holidays to enjoy. Troublesome for people that celebrate culture. Job scope is mostly useless in the cybersecurity industry. The job is sedentary, but there is absolutely almost no form of real threat hunting or analysis. As an intern, you are mostly made to monitor the same few alerts, leaving almost nothing to analyse after a month. Interns are also prohibited from analysing more critical alerts, leaving the job skills all the more useless. Inexperienced staff claiming to be experienced. CEO and CTO have no knowledge on cybersecurity; unfamiliar with threat hunting and the like. Overall toxic environment; a) CEO is verbally abusive. The CEO may sometimes attend handover meetings during different shifts, mainly S3 (1PM-9PM EST). Often lashing out with degrading comments about the interns’ and HR’s incompetence, the handover session drags on from 10 minutes to an hour. b) Intern staffs are racist. Despite the diverse environment, most interns are unaccepting of us; talked behind our backs, excluded us from administrative items even though everyone is supposed to review a biweekly schedule, and are overall rude when confronted. They are also inept regarding EQ; the universal language in the company is English, yet majority of the time, interns are speaking and typing in their Native Language and case investigations would literally get lost in translation because of this.

This is an MSSP company, so you get to work with many different security platforms. As an intern, this really helped me grow because the workload pushed me a lot. You will also work with analysts from different countries, mostly from India, so your communication skills will really improve. If you want to challenge yourself and experience tough, real-life situations as a SOC analyst, this is a good place to start. Good for interns or fresh graduates who want fast experience. But don't stay too long — you will burn out.

The alerts are too noisy and need better tuning. I wanted to learn how to do it, but I was never given the chance. The pay is very low for the amount of work you do. L1 to L3 analysts basically do the same tasks — there's no clear difference in workload or responsibility. There is also no real training program to help analysts improve their skills.