Exploiting Single Black Mothers - werkgeversreview Operations Manager bij Jeremiah Program

Very supportive community the staffbis great.

There are some changes within Program

Jeremiah Program is super mission-driven, and it shows in the passion of the staff. The team culture is supportive and collaborative, and the people you meet are genuinely amazing. Chastity, the CEO, is great. She’s warm and welcoming, even hugs you just to say hello and thank you without asking about your position and title. I have never had this experience with a CEO and it makes you feel seen. The work is really rewarding, and the kids are the absolute best part. Hearing their stories makes it worth it if you love this work. The community support is awesome as well.

There are huge challenges with structure, communication, and workload balance. Processes aren’t always clear, which can make things inefficient depending on the team or department. Staff retention is talked about a lot, but follow-through is inconsistent. There’s also a communication gap between CST and onsite staff that hasn’t really changed over the years I've been here. The workload and pressure can be intense, and burnout is real—I honestly felt more burned out here than anywhere else I’ve worked. There are basically no professional growth opportunities, and it’s hard to see a long-term path within the company.