Exciting & Innovative Company With Great Benefits & Help With Career Progression. - werkgeversreview Network Support Engineer bij Meraki

5,0
27 jul 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay for all further qualifications (assuming you pass) & all books and such for CCNA, CCNP etc Help & asisstance for advancements in your career. Excellent office with stunning view of London Office includes free food & drink including daily great quality lunch and snacks such as crisps, sweets, cans of coca cola or wide range of coffee Plenty of team bonding exercises such as weekend events or drinks Friendly staff that are all happy to help you Cisco Meraki equipment given to staff so you can setup at home & practice Two week trip to San Francisco for initial training Encouraged to carry on learning and to progress State of the art equipment for all staff such as Laptops (Choice of mac or Windows), standing desks. Staff benefits such as discounts at cinema & shops Each staff member is trusted with respect and given responsibility to make their own choices Senior management are approachable Attractive Wage Company has its own culture which is fresh & trendy. Many interesting people from very different backgrounds

Minpunten

New company so alot of rules and policies still being ironed out Longer working days than other companies Large teams means getting the managers attention can be more difficult Different departments rarely mix

Ontdek andere reviews over Meraki

5,0
20 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Structured nice team professional team

Minpunten

None it was all good

4,0
11 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Minpunten

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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