Look somewhere else - werkgeversreview Licensed Account Representative bij NJM Insurance

2,0
23 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Training is very long, and they will make sure you know everything you need to get out on the floor. Good health insurance, free soup in the cafeteria.

Minpunten

Extremely micromanaged, its a call center job, they will come at you for going to the bathroom too often. In a typical day you are expected to have 2 ten minute breaks and 1 thirty minute lunch and aside from that you are taking callls. I was once told to keep additional bathrom breaks to under 15 min a day. Time between calls is expected to be under 4 minutes. You will have callouts you need to do and you will not have enough time scheduled to do them. Reaching out for assistance leads to 15 min plus hold times for customers. 4 in 5 customers are mad at you

Ontdek andere reviews over NJM Insurance

5,0
22 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great department and work life balance

Minpunten

No options of full time work from home

1
1,0
6 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Cheap lunch. Decent PTO if you have worked here long enough (even though you will be insanely busy when you come back, so you have that to contend with when you’re supposed to be decompressing. Some say the benefits are good, but they’re really just barely average and in most cases worse than what other insurance companies offer.

Minpunten

No matter how efficient and experienced you are at your job you will never be anywhere close to being caught up. You are constantly stressed by the excessive amount of work which in turn makes you depressed and burnt out, leaving you mentally ill. Everybody is miserable here. If you speak up with ways to improve upon their inefficiencies, you will be disregarded and ignored. Just keep your eyeballs focused on your monitor all day long and don’t make any suggestions on how to improve departmental inefficiencies and you will have job security.

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