TTEC

Reviews voor TTEC

What a JOKE this company is. - werkgeversreview Seasonal Employee bij TTEC

1,0

10 apr 2020

Seasonal employee

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Nothing at all with them. I think you all are messed up. They hire you and you do all the new hire paperwork and start the training and the equipment they send you malfunctions, they give you the run around for days. They relay very wrong information between what they call staff and get you upset but when you get upset you are in the wrong? Yeah no, that don't fly with me. Then tell you that you can start with the next class that starts in a few days... Ok great!! BUT then email and tell you that class has been cancelled and they may have another opportunity but wait.. No, you hired me and then left me over here shaking my head and scratching it at the same time. On top of it all there are NO phone numbers listen on their site, only location addresses= RED FLAG right there. They best pay me for the paid training that I did attend, almost if not 20 hours worth before I had to use the USB stick only to find out IT was bad and nothing to do with me or my system. SCAMMERS.. LIARS. who can not even communicate right not only with us but within staff itself. .

Minpunten

Everything with this scamming company. I think you all are messed up. They hire you and you do all the new hire paperwork and start the training and the equipment they send you malfunctions, they give you the run around for days. They relay very wrong information between what they call staff and get you upset but when you get upset you are in the wrong? Yeah no, that don't fly with me. Then tell you that you can start with the next class that starts in a few days... Ok great!! BUT then email and tell you that class has been cancelled and they may have another opportunity but wait.. No, you hired me and then left me over here shaking my head and scratching it at the same time. On top of it all there are NO phone numbers listen on their site, only location addresses= RED FLAG right there. They best pay me for the paid training that I did attend, almost if not 20 hours worth before I had to use the USB stick only to find out IT was bad and nothing to do with me or my system. SCAMMERS.. LIARS. who can not even communicate right not only with us but within staff itself. .

Ontdek andere reviews over TTEC

5,0

2 jun 2026

Sales representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good atmosphere with nice people

Minpunten

- fully onsite work - hard to get promotion

Reactie van TTEC

Thank you for sharing your feedback and for your time with TTEC. We’re pleased to hear you enjoyed the positive atmosphere and the people you worked with. We also appreciate your feedback regarding onsite work and career advancement opportunities. Input like yours helps us continue evaluating and improving the employee experience. We wish you all the best in your future endeavors.

1,0

30 apr 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The opportunity to work remote is the only pro.

Minpunten

I rarely leave negative reviews, but my experience here was frustrating enough that I feel it’s important to share for others considering employment. The company suffers from major disorganization and a lack of consistent policies. Expectations frequently changed without clear communication, making it nearly impossible to feel confident in your performance or job security. Metrics were unrealistic and difficult to achieve, especially given how understaffed the team was. Instead of addressing staffing issues, the pressure was pushed onto employees. Compensation does not match the workload or expectations. Employees are underpaid for the level of performance demanded, and benefits are disappointing. One of the biggest concerns is that earned PTO, vacation time, and sick time are not paid out, which feels unfair and misleading. Management practices were also questionable. Employees were required to be on camera, which felt excessive and unnecessary for the type of work being performed. Overall, there was a lack of trust and professionalism in how employees were treated. This role could have been much better with proper organization, fair policies, and realistic expectations, but unfortunately, it fell far short.

Reactie van TTEC

1mo

Thank you for taking the time to share such detailed feedback and for your years of service as a Customer Service Representative. We’re glad to hear you value the opportunity to work remotely. We also take your concerns very seriously regarding consistency in communication, workload expectations, staffing, compensation, benefits, PTO policies, and management practices. Feedback like yours is important and helps highlight where we need to continue improving clarity, fairness, and support for our employees. We appreciate your candor and wish you all the best moving forward.

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