Worst management I’ve ever seen - werkgeversreview Cook bij TouchPoint Support Services

2,0
7 mrt 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Good working hours and easy work, also medical benefits

Minpunten

Not reaching 40 hours, horrible pay for amount of work

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5,0
9 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Organized systems & structure. Fun programs and great benefits

Minpunten

Lack of creative freedom in certain aspects

2,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I liked (most of) my fellow coworkers

Minpunten

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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