1. Nuttig (5)

    "Quality Assurance Team - AVOID"

    1.0
    • Werk/privé-balans
    • Cultuur en waarden
    • Carrière­mogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Quality Assurance Advisor in Northenden, Engeland
    Niet aanbevolen
    Negatief vooruitzicht
    Geen mening over directeur

    Ik heb korter dan een jaar als voltijd bij Verastar gewerkt

    Pluspunten

    - £100 xmas bonus - free tea and coffee - modern(ish) office - transport links are okay for those travelling by bus (not metrolink)

    Minpunten

    - Avoid the Quality Assurance (QA) team at all costs, senior management will not care about your rights, your contract, your ideas or opinions or your mental health. - No praise, only ever criticism (unless of course, you do something snide on behalf of management, then they will love you until you can no longer be used for their gain) - Changes will be made daily and not communicated with the team, then when you work to old sign-offs (as you weren't made aware of new ones) you will receive warnings and trips to HR where senior management will claim they told you (and with no evidence, management are believed) processes and management are actually a joke - Quality team have just been relocated in the organisation to underneath sales. How can a quality assurance team be independent or objective if they report to sales management? The answer is they can't... and woe betide anyone who attempts to act with integrity in this department - this will not be tolerated for long, you'll be straight out of the door (or as long as it takes for HR to arrive and dismiss you illegally)

    Verder lezen

    Reactie van Verastar

    December 3, 2018Assistant HR Advisor

    Hello, Thank you for taking the time to leave a review. We are very concerned regarding the issues you have raised, as they go against a number of our company policies and procedures. As such, we would like to investigate all the issues you have raised as a matter of urgency. All matters will be dealt with privately and confidentially – please contact HR@verastar.co.uk as soon as possible. Kind Regards, Verastar Team.

  1. "Great Training"

    4.0
    • Werk/privé-balans
    • Cultuur en waarden
    • Carrière­mogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Renewals Sales Agent in Manchester, Engeland

    Ik heb korter dan een jaar als voltijd bij Verastar gewerkt

    Pluspunten

    I gained great experience working here including using a CRM, phone experience and performing in a targeted role.

    Minpunten

    High staff turnover, this was the case for other departments also

  2. "Verastar"

    3.0
    Voormalige werknemer - Sales in Manchester, Engeland

    Ik heb voltijd gewerkt bij Verastar

    Pluspunten

    Environment is amazing so is the team and spirit

    Minpunten

    However they focus too much on hitting targets and hitting call time

    Reactie van Verastar

    May 4, 2020Human Resources Manager

    Hi, Thank you for leaving a review We are pleased you are enjoying your time at Verastar. Ensuring our staff have a positive and friendly working environment is key, as well as ensuring they are provided with enough support and guidance to reach their full potential.

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