Sollicitatievraag

Sollicitatiegesprek voor de functie Cash Office Clerk

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Sobeys

How do you handle an angry customer

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I will stay quite and listen very carefully with a smiling gesture so customer will feel my full attention is towards him while the customer is aggressive. Once customer will quite I will repeat someone of points which I will pick from what customer said to confirm and then i will make sure I will help customer on my own behalf. As customer is my first priority

Anoniem op

1

I just to be humble able they are angry because a customer is customer i want that they see im humble and good crew in my company

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