Engagement Manager sollicitatievragen
In een sollicitatiegesprek voor de functie engagement manager (M/V/X) kunt u vragen verwachten over uw klantenservice- en interpersoonlijke vaardigheden. Aangezien engagement managers rechtstreeks met klanten werken namens hun bedrijf, zal de aanwervende manager uw ervaring met management en vermogen om problemen op te lossen beoordelen.
Meest gestelde sollicitatievragen voor een engagement manager (M/V/X) en hoe te antwoorden
Tips om deze drie veelgestelde sollicitatievragen voor een engagement manager te beantwoorden:
Vraag 1: Vertel over een situatie waarin het u lukte een ontevreden klant blij te maken.
Zo antwoordt u: Deze gedragsvraag vereist de STAR-techniek. Zorg dat u niet alleen details over de ontevredenheid van de klant noemt, maar ook welke stappen u precies nam om de klantbeleving te verbeteren. Dit geeft u de kans om probleemoplossende en klantbeheervaardigheden te tonen.
Vraag 2: Hoe prioriteert u uw tijd als meerdere klanten iets nodig hebben?
Zo antwoordt u: Het is belangrijk om te laten zien dat u in staat bent uw tijd over verschillende cliënten te verdelen, die ieder belangrijk voor het bedrijf zijn. Gebruik deze vraag om specifieke manieren te vertellen waarop u uw tijd indeelt, waarbij u ook kunt ingaan op uw leiderschap of delegatievermogen.
Vraag 3: Welke technologische programma's gebruikt u om cliënten en hun behoeften in de gaten te houden?
Zo antwoordt u: Het is voor u als engagement manager cruciaal om te laten zien dat u bekwaam bent met bepaalde databases voor klantenrelatiebeheer. Bespreek de specifieke programma's die u gebruikt of heeft gebruikt, de mate van ervaring met elk programma en met name hoe u ze gebruikt om uw huidige cliënten op efficiëntere wijze te beheren.
Meest gestelde sollicitatievragen
What three words would you use to describe Apple products
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1. Stylish 2. Trust full 3. Beat can any other companies products
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Intelligent, beneficial, and fast
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worlds best brand company
What indicators do you report on? How can you improve upon the product?
3 antwoorden↳
Really good lessons to get into top tech companies: bit.ly/faang100
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Beside LP related questions, what should I prepare for Amazon interviews? and wondering anyone tried this before? rooftopslushie.com It seems like quite helpful to get answers from Amazon employees... Minder
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What do you mean by “indicators”? Is the product, your team, your Associates??
Which new trends do you see coming up in annual giving over the next couple of years?
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Dollars
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Dollars
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Dollars
1) Tell me about a time you handled a crisis. 2) Tell me about a time you had to deal with ambiguity. 3) Tell me what you know about AWS?
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Interviewed 6 FAANG employees and got this: bit.ly/faang100
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Re: "1) Tell me about a time you handled a crisis" Let me tell you about [situation] my experience on YouTube [task] and about the time when I started publishing my first series of videos. Despite [action] investing at times [metric] 200 hours into one video, and keeping a [bias for action] sustained uploading schedule, they would only get [metric] 50 to 100 views; this went on for about [metric] 3 months of trial and error - no one was watching them or subscribing, so I discontinued the series. Putting things into perspective, [result] this helped me [negative story with positive outcome] to learn the importance of storytelling and creating helpful content; and, despite doing these videos [frugality] all by myself, I went above and beyond to [customer obsession + flywheel] help my viewers to reach their goals. [results] Eventually, things started heading in the right direction, some of the videos even going [buzzword] viral, with [metric] thousands watching them every day, and [metric] hundreds subscribing each month. Also, [focus on the outcome] people have started to provide useful feedback which makes the production process more [positive outcome] enjoyable and helps me considerably improve with each upload. P.s. this is the transcript of a full example that I made on my YouTube channel in the video: How to Answer Any Behavioral Question During The Amazon Interview Minder
When was a time you had to be vulnerable in a meeting?
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never
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I had no idea how to answer this question because it did not seem to relate to the job at hand. Minder
he problem (1) is likely to involve eight balls, one of which is slightly heavier than the others. You have a two-armed scale, which you are allowed to use only twice.
2 antwoorden↳
Your challenge: find the ball that's heavier
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1. Separate balls into groups of 3+3+2 2. Weigh the 3 vs 3 (1st weighing) 3.Result of 1st weighing - If step 2 equal, then weight the remaining 2 balls against each other (2nd weighing), If one group of 3 heavier than the other, pick two balls from heavier group of 3 and weigh against each other Minder
is to ask you to calculate the number of degrees between the hour hand and the minute hand of a clock (nondigital) that reads 3:15.
2 antwoordenDescribe your experience with Agile Scrum.
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No experience (was informed the position did not require this.)
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I had similar experience, where the interviewer was so much in rush to complete all the questions in given time that he didn't even got time to get introduced or break the ice. The overall environment was as if you are appearing for some exam... All tensed. Minder
I've seen your resume, and you've made it this far in the process. I'm the last person standing in your way, if you don't impress me then the deal's off. How did you get to this phone call, you have 15 mins, GO...
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I literally blacked-out and recapped my career in 15 minutes much like Frank the Tank in the movie "Oldschool" during the political debate. I guess whatever I said worked because I work here now. Minder
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Lucky you. I wish I get the chance too
Mock presentation was the most challenging..
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It's great, travel is minimal as projects are regionallized and 90 % of the work is preformed off-site. This may vary depending on the type of customers you have but I would say it does get busy but rarely stressful which for me is a key point. Minder
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Hi there, wondering if you could share how the work-life balance is as an EM, travel involved etc. Most consulting EM roles involve long hours but would like to hear how it is at Workday. Thanks in advance Minder