Hotel Concierge sollicitatievragen
7
Sollicitatievragen voor Hotel Concierge gedeeld door sollicitantenMeest gestelde sollicitatievragen
If a guest called the front desk upset and you were swamped checking other guests in, how would you handle it?
1 antwoorden↳
I would apologize for any inconvenience and tell them I would address the problem promptly. Just give me a few moments and I would find the quickest solution possible to assist them in their needs. THEN, I would continue to check people in quickly (but caringly!) and call another department such as housekeeping (depending on the issue, of course) to at least have someone tend to them right away. Once my guests were checked in, I would follow up personally. And write a thank you for being our guest note. Minder
I was asked if I felt confident that I could bring my successful sales experience to a completely different product (apartment leasing) that I had been selling for years.
1 antwoorden↳
I expressed that I would provide excellent customer service by assessing the needs of each individual and finding the best property that would meet their needs. I'd be proud to represent a great product ( The Irvive Company) . Minder
Why are you interested in Silversea?
What was a customer service problem you had and how did you fix it?
Why do you want to work here?
