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a good 9 1 1 call taker can not let personal emotions or feeling affect their judgment during calls. Failure to follow procedure could lead to unnecessary casualties. You must demonstrate integrity in in all aspects of your life because you are the voice of help during a crisis no matter the magnitude and must therefore remain above reproach because you represent the police , the medics, the entire city. Minder
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Hoping I’m with the company so I see myself here. My goals have always been to be in law enforcement. I don’t deal with unnecessary drama so I take it straight to the supervisor and handle it that way. Minder
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I told them I am not prejudiced, mainly because my family is interracial.
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Tell the co-worker that was probably not the best way to handle that, and that they may want to let a supervisor know what they did before the caller calls back with a complaint. If co-worker does not agree with this then mention it to a supervisor so that they have a heads up of what is coming. Minder
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I asked if he was a tax-payer ?