Senior raadsman sollicitatievragen

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Sollicitatievragen voor Senior Raadsman gedeeld door sollicitanten

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Aetna
Er werd een Senior Service Advocate gevraagd...3 januari 2018

There were 6-8 "what if" and "what would you do" questions. ie "give me an example of how you went above and beyond to help a customer" ? The interview also consisted of some scenario questions, angry customer, customer who was crying, and I had to describe how I would react in that situation.

1 antwoorden

I used examples from my past. It would be wise to get a lot of these and similar situations in tour mind, the interview consisted entirely of this type of questions. It does help to "know" someone on the inside. After my initial call from the recruiter, I was unable after several attempts to contact him until I reached out to an Aetna employee. It was then that I was immediately contacted, interviewed and offered a job. All within 10 days. Minder

HealthPlanOne

Do you have any experience in Medicare sales ?

1 antwoorden

Yes, I have worked in Medicare sales for xx years because I enjoy helping people resolve their needs. Minder

B Green

How much phone experience I have

1 antwoorden

More that 4 years

Hayneedle

How do you deal with tough situations you aren't sure how to handle?

1 antwoorden

Told them i deal with tough situations calmly. If I do not have the answers, then I ask a superior. Minder

Metromile

Tell me about a time you had to speak with an angry customer, and how did you handle that call

1 antwoorden

Tell me about your previous work experience

UnitedHealth Group

What is your desired salary range?

1 antwoorden

I have not thought of that as of yet. What is the salary range for this specific position? Minder

Gap Recruitment

How does your day as an advocate begin and how do you ensure all your duties for the day are completed

1 antwoorden

By ensuring I have a diary detailing what is expected of me on a particular day

UnitedHealth Group

Tell me about a time when you helped an employee who was not meeting expectations, to overcome that (this position supervised others).

1 antwoorden

With a story, as an example of how I did that for an employee in my previous job. Minder

UnitedHealth Group

Do you have a problem with traveling?

1 antwoorden

I do not have an issue with traveling, and I am able to find my way around new areas with ease. Minder

Hayneedle

I had to sell the recruiter an item on the desk.

1 antwoorden

You are interviewed by the current supervisors. Not by HR. I did enjoy that the interview process was done in one day. Minder

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