Technical support specialist sollicitatievragen

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OneSupport
Er werd een Technical Support Specialist gevraagd...11 april 2018

Tell us about yourself.

3 antwoorden

General response about you and your accolades.

Did not receive the interview invitation

Did not receive an invitation for a next step.

eClinicalWorks

SQL Command?

3 antwoorden

What is cloud computing?

Can you pls tell what were the other questions asked that is other then java , SQL , Linux. Why you declined offer? And what was the salary they were offering? Minder

19000k /m

Insight Global

If a VP calls you and says, "I can't access an important file I need for a meeting I'm conducting in 10 minutes. It's on my I drive but there's a red X on it and I can't access it. My admin says she can, but it's not working for me." What would you do to resolve the issue?

3 antwoorden

Have the admin send him/her the file needed. Wasting time trying to troubleshoot an inaccessible network drive will make the VP late for the meeting. Minder

Another good question: Are you responsible for maintaining this VP's access & permissions because if so, you just passed the buck in the worst way! If you are responsible for assisting this person in retrieving the access to thier files than your answer better not be "get a copy from your admin assistant"!!.. also consider the security protocol of the company involved. Is this a matter that should be handled without proper verification and security protocol first as you don't want to prescribe access to restricted files if this was a "Fishing Call" Minder

Right click the drive and select connect

Voicebrook

How many words can you type per minute? Please provide a typing test proof.

2 antwoorden

I performed a WPM typing test and provided them the screenshot with the time. They made me do another one during the interview with them standing over me. Minder

Arif Mohamed was the person you interviewed with.

Volanté Systems

How can you check the IP address on Linux and windows

1 antwoorden

Ifconfig --- Linux Ifconfig --- Windows

Voxpro Communications

What is your understanding of DNS?

2 antwoorden

An Internet service that translates domain names into IP addresses. The Internet however, is really based on IP addresses. Every time you use a domain name, therefore, a DNS service must translate the name into the corresponding IP address. For example, the domain name www.example.com might translate to 198.105.232.4. The DNS system is, in fact, its own network. If one DNS server doesn't know how to translate a particular domain name, it asks another one, and so on, until the correct IP address is returned. Minder

Domain name Systems is the application that controls all the settings of your domain name such as your MX records, CNAME records and A Records. Minder

Sutherland

What is a modem?

2 antwoorden

You shouldn't be applying for this job if you can't answer this question.

Modem is a hardware network providing device which converts date to signals, it can be used in phones , tabs, personal computer etc to connect with the word around us Minder

ServiceNow

"You have a string of numbers, and you would like to return every even number within the set" A: to iterate thru the string, and modulus each number by 2, if it returns 0, the number is even and thus should be added to a list/array and output at the end"

2 antwoorden

Create a javascript to index and print. Must give a written example

Split the string using the separator into an Array. Iterate through the Array members and perform type conversion on number from string to number and do a modulus by 2 operation. If the result returns 0, then number is even else its odd. If even, then push the number into a result array. Once all the elements gets processed, loop through the result array and print the resultant output. Minder

ROSS VIDEO

How does your current company deal with solution requests?

2 antwoorden

Through a ticketing system, emails, chat, and phone call

Sales department

ADP

How much experience do you have in call-center tech support?

2 antwoorden

I would follow up with, having both tech support and call center experience, I believe I have (number of years exp.) in assisting customers over the phone and would have no problem providing tech support over this medium. Minder

While I have several years of both tech support and call center experience, I have no tech support experience in a call center. So the interviewer, again a very nice and professional employee, seemed to completely lose interest in the interview. Minder

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