Type of vacancy: Regular
City: Schiphol Oost
Hours per week: 40
Education: Bachelor's degree (HBO Bachelor); Master's degree (HBO Master or WO-pre-master); Master's degree (HBO Master); Master's degree (WO Master)
Apply before: 10/03/2023
The customers of Air France KLM Martinair Cargo (AFKLMP) want to do business with us via the channel of their choice, and with fast and easy response. Our Customer Service staff want to be there with our customers along the full cargo journey. They want to be able to step in with all relevant information to help and support the customer wherever needed. Digital Commercial plays a crucial role in this dynamic by leading and delivering the right technology to serve our customers correctly via their preferred channel. Moreover, Digital Commercial ensures that our front-line staff is equipped with the right tools to bring an excellent customer experience through every touchpoint. AFKLMP Cargo currently is and wants to remain a front-runner in the industry in distribution and related technical and procedural innovations.
Customer Insights and Analytics (CIA) is a data science team within the Digital Commercial Program that focuses on several data projects, such as personalization, churn prediction, and customer profiling to enable our product innovation. Our team has matured significantly in the last 2 years: We brought our first models into production, conducted A/B tests and will have various new proof of concepts.
Your primary focus will be on revolutionizing our commercial processes through advanced modeling and actionable insights. By diving deep into the world of Air France-KLM Cargo Commercial customers and digital channels, with a particular emphasis on digital applications such as APIs, services, and front-end channels, you will have the opportunity to make a tangible difference. Your contributions will translate into measurable improvements spanning the entire customer journey, such as targeted campaigns, personalized digital customer experiences, and more effective sales and service activities.
The data scientist translates business problems into insights and builds models in a scalable fashion. With an open and growth mindset, the data scientist is end-to-end responsible, from talking to the business, gathering the data, processing the information, developing the content, maintaining and supporting the products it’s a part of, as well as presenting the insights and using them to create new product, feature, sales & service opportunities.
A challenging and dynamic job that will open up career perspectives
A great diverse team and innovative working environment with international dynamics
We encourage innovative freedom. Being close to the business users means you are in the right organizational structure to build trust and learn domain knowledge. At the same time, we value a close relationship with the wider data science community in Air France KLM, so that you will continue to grow.
We are looking for a passionate, experienced, and pragmatic Data Scientists; A curious builder who communicates effectively and enjoys working in a fast-paced environment.
Don’t wait any longer, send us your CV before the final boarding call on 10/03/2023! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and –possibly- an assessment and security research.
A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.
If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #14790 .
Christine Liang: CHRISTINE.LIANG@KLM.COM .
Noor Tabi: NOOR.TABI@KLM.COM
Details from this vacancy are not to be used for marketing purposes.
Apply now »
One of the best in the Netherlands
Flexibele werktijden(4 opmerkingen)
If you are in the normal office job at most departments you'll find very flexible arrengements to work from home, start earlier/later etc
Scholing en studiekosten(3 opmerkingen)
Alles is mogelijk als je aan kan geven waarom je dat nodig hebt.
KLM offers very competitive salary for more experienced individuals. Combined with standby flying across KLM network and most of the carriers in the world, it's hard to beat.
Vakantiedagen, verlof, Pensioen, vrije dagen en bijzonderverlof
they are very flexible for interns