22 apr 2026
Reactie van Monzo Bank
1moHi there,
Thank you for taking the time to share such a detailed look back at your five years with us. We’re really sorry to hear that your time at Monzo ended on such a difficult note and that you felt unsupported by leadership during your journey.
We aim to build a culture that is as fair as it is high-performing, and it’s clear from your comments—particularly regarding how we handle mistakes and career development—that we didn’t get it right for you. We genuinely value the years you dedicated to helping us grow, and we take your feedback about senior management experience and internal progression seriously as we continue to scale.
While we can’t discuss specific cases in a public forum, we’d really like to understand more about your experience and where you feel we fell short. If you’re open to it, please reach out to us at hiring@monzo.com
We wish you all the best in your next chapter.