Sollicitatievraag bij TaskUs
How we calculate Service level
Antwoord op sollicitatievraag
Anoniem
27 jan 2022
The Calculation of service level is : =(Calls answered in threshold/(Calls offered - Abend in threshold))
How we calculate Service level
Anoniem
The Calculation of service level is : =(Calls answered in threshold/(Calls offered - Abend in threshold))