Poor systems that don’t enable good customer service - werkgeversreview Customer Service Representative bij 1st Source

2,0
1 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice people good training, but it’s a tough gig with lots of people leaving after training when the reality of the limited ability to get things done kicks in

Minpunten

The systems and accountability structure conspire to render customer satisfaction a tall ask

Ontdek andere reviews over 1st Source

5,0
26 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

Minpunten

Health Care could be better.

3,0
27 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work life balance is great

Minpunten

Pay raises are not based on performance

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