Okay, I guess - werkgeversreview Teller bij ACE Cash Express

2,0
3 mei 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

+ The starting pay was around what a bank would pay + If you dont have a bank account the card features are decent + If you dont mind having 100-300$ a person taken out of your check per month for health insurance, the benefits are good + If you can reach the arbitrary goals that change every quarter the commission you get is decent.

Minpunten

- Long shifts with no lunches or break 10-12 hours - Job wants you at work no matter how sick you are because they care more about opening the store. (Had bronchitis, had covid, was told if i can drive to go get a DRs note, i can open the store and have to.) - Arbitrary bonuses / commission - No raises for two years, then gives entire staff .38 cents for a raise no matter how hard they work or goals met - Minimum health insurance taken out is $48 a pay check for cheap, crappy insurance, PPO available for around 190-300 a person a paycheck - Company at least in South Texas does not give a single darn what goes on in your family life. You HAVE to open the store and "wait for someone to come cover" or you'll face disciplinary action even if it is a family emergency. They clearly only care about the money. - District managers stretched thin with no help - Check cashing fees vague. The % on the checks vs what is written on the wall do not match. "2.75 for payroll computer" then checks are cashed between 2.8 - 2.9%. Customers notice and then I am told to adjust price when they catch us. - high turnover -> short staffed -> Forced overtime when the company has been notified I cannot work the hours - Schedule changes constantly even when schedule is posted with no warning

Ontdek andere reviews over ACE Cash Express

5,0
4 dec 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great pay for a part time or full time job

Minpunten

Not the mouse hours depending on location

1,0
8 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Getting alone time when clients weren't in store.

Minpunten

Calls to customers who really didnt care. 11 hour shifts with no lunches or breaks. No coverage. Worked alone, even when busy. Had to travel to get any hours. Ridiculous expectations for sales and direct deposits. Benefits arent nearly as good as any other financial institution. They did not care about the safety of their employees. Required to make it into work durning blizzards with black ice if you were helping cover in a different town. Pay was horrible! Constantly on pay freezes. Could make more at McDonald's! Financial institutions and banks will pay $7-9 more an hour! This company did not feel like it actually cared about you. And in the multiple years I worked there. It got worse and worse! This job also is high stress. So much fraud. And its on you if you cash the bad check. But its also on you when you decline bad checks. You cant win! And there is no room to move up.

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Reactie van ACE Cash Express
10mo
Thank you for your review. We're very sorry you did not have a positive experience with ACE Cash Express. We are always looking for ways to help our employees succeed in their careers and feedback from our team members can help us improve their path to success. Thank you for the time you spent contributing to our team's success, and we wish you all the best in your next career path.
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