Because why not. - werkgeversreview Customer Service Representative bij ACE Cash Express

4,0
23 aug 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It’s a chill atmosphere, some days are hectic, but most are zen. There is not really crazy customers. They take safety really serious, it makes you feel at ease. The workload is minimum on most days. The pay is great if you did not go to college or if you're a college student.

Minpunten

There isn't really double coverage, this doesn't bother me, but I know it does for some. If you start off part-time, moving to full time is a battle. 9/10 you will work at a different location everyday. Incentives are few. There isn’t really much room for advancement.

Ontdek andere reviews over ACE Cash Express

5,0
12 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Meet great ppl. Leadership is awesome.

Minpunten

Can’t go outside for a break. Stuck inside the office for 10 hours.

avatar
Reactie van ACE Cash Express
9mo
Thank you for your kind words! We’re happy to hear that you’ve had a positive experience with us. We strive to provide a supportive and rewarding work environment for our team members. We appreciate your dedication and contributions, and we’re glad to have you as part of our team. Wishing you continued success!
1,0
8 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Getting alone time when clients weren't in store.

Minpunten

Calls to customers who really didnt care. 11 hour shifts with no lunches or breaks. No coverage. Worked alone, even when busy. Had to travel to get any hours. Ridiculous expectations for sales and direct deposits. Benefits arent nearly as good as any other financial institution. They did not care about the safety of their employees. Required to make it into work durning blizzards with black ice if you were helping cover in a different town. Pay was horrible! Constantly on pay freezes. Could make more at McDonald's! Financial institutions and banks will pay $7-9 more an hour! This company did not feel like it actually cared about you. And in the multiple years I worked there. It got worse and worse! This job also is high stress. So much fraud. And its on you if you cash the bad check. But its also on you when you decline bad checks. You cant win! And there is no room to move up.

avatar
Reactie van ACE Cash Express
10mo
Thank you for your review. We're very sorry you did not have a positive experience with ACE Cash Express. We are always looking for ways to help our employees succeed in their careers and feedback from our team members can help us improve their path to success. Thank you for the time you spent contributing to our team's success, and we wish you all the best in your next career path.
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