Takes a special type of person to work in sales at ADT - werkgeversreview Residential Resale Representative bij ADT

3,0
9 jan 2013
Aanbevelen
Goedkeuring directeur
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Pluspunten

*Ipad provided, phone allowance, car allowance *"model sales call" can help you in general professionally *Stable company controls the market

Minpunten

*Terrible leads when cold calling(100 calls expected daily) potential customers where either already customers, angry about previous service, or WRONG NUMBER. Out of 100 calls you might get 2 appointments and 1 of those was either a no show or a cancel. *Management does not care that leads are poor they just want you to call, no attempts made to improve the quality of leads *Lots of driving- 30-50 miles for one appointment was normal *Lots of cancelled appointments that were not discovered until you are sitting in front of the customers home. *Multiple software systems(3-4) to navigate prior to sales calls *50-100 cold call door knocks expected daily *After first 3 months 100% commission *Outside of the 1 week corporate training, training by manager is spotty at best. To be honest it depends on the manager. *VERY HIGH TURNOVER

Ontdek andere reviews over ADT

5,0
18 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Minpunten

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Minpunten

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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