Liars and Thieves... NO ETHICS AT ALL - werkgeversreview Sales bij ARS-Rescue Rooter

1,0
2 jan 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good Sales Incentives as a Nationwide Company. As far as locally, there really aren't any pros. I loved our Direct Sales Associate Manager, who cared about us, but was played like a puppet by upper management.

Minpunten

Was hired as a full time person with benefits, and within a few months all of us were taken down to less than 20 hours. They knew this would be the case, because the summer is busy, and the winter it's not as busy. No Teamwork encouraged. Never met staff that we walked by every Thursday. No training. No communication. When we would call to follow up on a clients status for a client, they would say "we don't have time to talk". This was what I would swear was their Motto. We felt that it was easier for us to tell the client to call the company, because then they would talk to them. Us as employees, were told, "we're too busy, we don't have time to talk on a constant. We were even told NOT to call in with any questions. One that was in charge of posting our commissions was getting $50 kickbacks from the Comfort Advisors when a sale occurred and then posted as a LOST acct., hence we weren't getting paid on it. She quit and then was just re-hired even after they found out about it. Sales Staff were never introduced to the rest of the management that was in the office or the inside staff, that we all walked by every Thursday which did work on our accounts.

Ontdek andere reviews over ARS-Rescue Rooter

5,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great pay, amazing benefits, super easy if you’re a people person, amazing management team

Minpunten

Intensive KPI tracking, independent workload, not work life balance friendly. Your performance can be affected if you’re having a bad day. People treat you like scum of the earth

1,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You can take work truck home.

Minpunten

Management has created a challenging work environment where technician support and fair compensation do not appear to be priorities. There are no performance-based bonuses or consistent annual raises, despite strong expectations around sales. Call distribution lacks transparency, with higher-quality leads often going to a small, select group, making it difficult for others to perform at their full potential. Technicians are also expected to take calls after scheduled hours (8 AM – 4 PM), which impacts work-life balance. Additionally, time and travel policies raise concerns. Technicians clock in upon arrival at the customer’s location rather than when travel begins, even when jobs are over an hour away. This results in significant unpaid driving time, often exceeding two hours per day. In some cases, technicians are required to travel to appointments even when customers are unresponsive, leading to cancellations or reschedules without compensation for the time lost. Overall, the expectations placed on technicians are high, but the structure and support systems in place do not consistently reflect or reward that effort.

avatar
Reactie van ARS-Rescue Rooter
1mo
Thank you for sharing this detailed feedback, and we recognize how concerning these experiences can be. We take issues around transparency, fair compensation, scheduling expectations, and travel time very seriously, and your comments highlight areas that require continued focus and accountability. Our goal is to create an environment where all technicians have equitable opportunities, clear support, and recognition that reflects their effort and performance. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle