Solo interesante como primer paso en el mundo hotelero - werkgeversreview Agente de Reservas bij Accor

2,0
2 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Buen clima laboral entre compañeros

Minpunten

Salario precario, horarios a turnos de mañana y tarde, trabajas fines de semana y festivos; nula proyección profesional ni mejora de condiciones vinculadas a rendimiento o antigüedad.

avatar
Reactie van Accor
4mo
Thank you for taking the time to share your experience. We’re sorry to hear that aspects such as compensation, shift schedules, and career development did not meet your expectations. This is not the experience we aim to offer our Heartists. Your feedback is heard and will help us continue improving the Heartist experience, including recognition and development opportunities. If you wish to discuss this further, please feel free to contact your former HR representative. Kind regards, Accor People & Culture

Ontdek andere reviews over Accor

5,0
15 apr 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Dear Hiring Manager, I am writing to express my interest in the [*FoodandBeverageoperationsManager*]. With over 25 years in the luxury hospitality sector, I understand the importance of enhancing guest satisfaction while maintaining brand standards. Your commitment to unparalleled guest experiences aligns closely with my own ethos of driving team excellence. At the Petra Marriott Hotel, I increased banquet revenue by 25% through strategic upselling and forming lucrative event partnerships. This accomplishment was not just the result of revenue-driven techniques but also by implementing rigorous employee training programs aimed at refining service standards and enhancing guest experiences. By fostering a culture of continual improvement, I was able to improve guest satisfaction scores by 15%, a testament to my ability to align team actions with company vision. These strategic initiatives were complemented by cost reduction strategies, which saw a 30% decrease in supply expenditure through renegotiated vendor contracts, emphasizing fiscal responsibility combined with operational excellence. I look forward to the opportunity to discuss how my experience and strategic vision can contribute to furthering your objectives. Thank you for considering my application. I am eager to talk with you about how we can work together to continue elevating guest satisfaction and operational outcomes. Sincerely, Thaer Hilalat

Minpunten

Experience FB at event,budget, planning

1
avatar
Reactie van Accor
1y
Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor Talent & Culture
3,0
29 sep 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Absolute trust in your work, great leaders

Minpunten

Sales and Mkt department difficult to comunicate

avatar
Reactie van Accor
7mo
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle