Attempts Best of Both Worlds, Achieves Neither - werkgeversreview Anonieme werknemer bij Accruent

2,0
7 aug 2015
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

There are positive trends afoot in the culture, led by the COO, but the knowledge gap and the disconnect between the executives and the line staff is so prominent, it's hard to think there are any fixes in the near future. Perceived achievers are given tremendous flexibility.

Minpunten

While the Executive Team has undergone significant restructuring since my tenure and brought in true leaders, perverse incentive structures still pervade the company. The majority of the Tier II (middle management) benefitted from the chaos of rapid-paced, get it done environment of a start-up. If you were fortunate to arrive 2 years ago or more and were competent, you were quickly promoted to a position beyond your competency (the Peter Principle is rampant though out the company). Not only does this hinder the longterm growth of the company, but it has created a system in which employees with greater life and professional experience are often blocked in promotion paths by managers seeking to maintain internal standing/influence. This is starkly true in the stack rank process, in which the comments of one (manager) supersede numerous offsetting (positive) comments by peers. Multiple peers have experienced managers and directors speaking negatively of coworkers who do not "drink the koolaid". In the broadest view, Accruent most clearly has deep divisions for its vision among the executive team. This uncertainty cascades throughout the company. Accruent is trying to become a world class service provider (eg. Accenture, Deloitte, etc), however, the company fails to provide the compensation, career development/trajectory, or benefits of these companies. On the other hand, Accruent attempts to embody a startup feigning a world class culture, work/life balance, and lacking the creative autonomy that drives such a company. In sum, Accruent fails to deliver the hallmarks of either an Austin software company or an established consulting firm.

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Reactie van Accruent
10y
Your review makes me sad. On the one hand, I appreciate that you do recognize progress on the culture and talent strategy front. We are still early in that process, but we are committed to it and believe it is the right strategy and approach for the long term. But your experience as an employee with poor managers and leaders is what gets me down. And the misperception you have about the stack rank process (you aren't the only one) makes me want to demystify the process for everyone. I will take that as an action item. While I don't agree with everything you say, I do respect the thought and effort you put into the review. I can tell you are intelligent, observant and care about our company. Hang in there. We are going to build an enduringly great company together. Best, Wayne Roberts Chief Operating Officer

Ontdek andere reviews over Accruent

5,0
26 aug 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

They have strong products with a strong reputation in the industry. The people are supportive. The benefits are good.

Minpunten

Need for more in-person trainings, ie quarterly.

1
2,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of potential across their portfolio. Standard benefits. OK work/life balance (if you're remote). Very interested in creating a culture of improvement - but not necessarily innovation like you'd expect at a software company (See Cons).

Minpunten

Parent company is way too involved and tries to run this software company like a hardware company (which is most of their portfolio). Aging tech and design of their product portfolio. There was a very toxic political culture when I was there, but that may have changed. Lots of brain drain over the past few years of their most experience leaders and software engineers. No equity (except for some "high potential" hires and some VPs and above... which creates rifts between the haves, the have nots and management - it's common that a high demand new hire gets equity like AI engineers and data scientists, but their manager does not have equity and has to be able to answer questions about their equity as part of their comp.

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