ActiveCampaign

Reviews voor ActiveCampaign

Supportive environment but can be fast-paced and stressful at times - werkgeversreview Customer Onboarding Specialist bij ActiveCampaign

5,0

4 mei 2026

Customer onboarding specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible Remote Work Supportive Managers Fair pay Recognition and Friendly Atmosphere

Minpunten

Can be fast paced and stressful Most impactful opportunities are in the US

Reactie van ActiveCampaign

Thanks for sharing this after more than five years in Dublin! Flexible remote work, supportive managers, fair pay, and recognition are core to what we're trying to build at ActiveCampaign, and we're glad those have been consistent for you. You're right that the pace can be fast, especially when priorities shift quickly. We consistently work on protecting bandwidth during peak periods so work is challenging yet enjoyable. Also, we've been intentional about expanding strategic work and visibility across our global hubs. Your feedback on listening more to input from the team is valuable, especially as we grow our EMEA presence. For prospective employees in Dublin: Ask about career growth opportunities in EMEA, how strategic work gets distributed across regions, and what support looks like when the pace picks up. You should get honest answers about where we are and where we're headed. We appreciate you being here for awhile and contributing to what makes Dublin AC work!

Ontdek andere reviews over ActiveCampaign

5,0

8 apr 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The people who work at AC are top tier and I love getting to work with them every day! The company offers great benefits, including a month-long sabbatical after 5 years. The company invests in their employees and helps with career growth and professional development. I’ve enjoyed working here for many years!

Minpunten

The environment is fast paced which is fun but can sometimes be intimidating

Reactie van ActiveCampaign

1mo

Thanks for sharing this. Five years is a long time, and the fact that you've enjoyed working here throughout that entire stretch says something real about the people and the environment! You're right that the people here are top tier! We're intentional about who we bring in and how we support them once they're here. The sabbatical benefit, career growth support, and professional development investments are all part of that commitment, and we're glad they've made a difference for you. On the fast-paced environment, it's energizing when things are moving, but it can also feel intimidating when the speed picks up. That's a tension we're constantly managing as we grow. We aim for fast-paced and high-performing every single day. We appreciate you being here for five years and contributing to what makes this place work - here's to the next chapter! If you have additional thoughts, please share with your manager, leadership, or HRBP.

2,0

4 mrt 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

-Top-Tier Benefits: Exceptional rewards package, including 100% employer-paid insurance, HSA and 401(k) matching, flexible PTO, and daily free lunch in the office -High-Caliber Colleagues: The staff and senior levels are incredibly talented and hardworking. There is a strong sense of camaraderie and a shared drive to tackle complex projects despite resource constraints.

Minpunten

-Leadership Culture: There is a noticeable "clique" culture within the leadership tiers. It is difficult to have your voice heard or secure a promotion if you aren't part of the internal social circle, which undermines meritocracy. - Strategic Misalignment ("Active Intelligence"): The company is pouring all resources into an aggressive pivot toward becoming an AI marketing tool. This feels like a forced branding exercise rather than a response to Product-Market Fit. As a result, the core business is struggling, and the strategy feels reactive rather than stable. All business principles are being thrown out the window. - G&A Viewed as a Cost Center, Not a Partner: Leadership treats Accounting and G&A as a "back-office" expense rather than a strategic function. Consequently, the team is chronically under-invested in and understaffed. - Burnout to Protect Margins: To maintain specific margin targets, the team is expected to "do more with less." This leads to significant overwork and a lack of bandwidth for professional development or process improvement.

Reactie van ActiveCampaign

2mo

Thanks for the detailed feedback. Benefits and the quality of people here are real strengths, and we're glad those worked for you! On the leadership and meritocracy mentions, we've been intentional about creating clear career frameworks and promotion criteria to ensure advancement is based on impact and performance, not proximity to leadership. If you left before those changes or they weren't visible in your part of the organization, that timing matters. The Active Intelligence characterization misses some context. This isn't a pivot away from our core business - it's enhancing what we already do in marketing automation with AI capabilities that customers are asking for. Our core business continues to grow, and the AI strategy is additive, not replacement. That said, we appreciate the feedback if the communication around why we're investing here didn't land clearly while you were on the team. On G&A resourcing, we've increased investment in Finance, Accounting, and operational teams significantly over the past 18 months, including headcount additions and process improvements specifically to address capacity constraints. If your experience predates that or you were in a pocket that hadn't seen those changes yet, the under-resourcing you felt was something we were actively working to fix. For prospective employees: ask about how we're resourcing support functions, what our AI strategy means for the core business, and how career progression works. You should get specific, clear answers! If you have any other input, we invite you to share with the People team.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle

Gerelateerde zoekopdrachten: Vacatures bij ActiveCampaign | Salarissen bij ActiveCampaign | Arbeidsvoorwaarden bij ActiveCampaign | Sollicitatiegesprekken van ActiveCampaign

Reviews voor ActiveCampaign Reviews voor Customer Onboarding Specialist bij ActiveCampaign Review voor ActiveCampaign