Activus Connect

Reviews voor Activus Connect

Friendly recruiters but unrealistic expectations and instability - werkgeversreview Ambassador bij Activus Connect

2,0

26 mei 2026

Ambassador

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote, fast hiring process, friendly recruiters.

Minpunten

You never work a full 40 hours. The permanent schedules change often, they sometimes only have you work 2 days out of a week. So it’s not full time income. They micromanage, have standards so unrealistic to the point that it affects the quality of work. They hide certain metric needs, until you’re hired. They hide a lot of responsibilities, then ambush you with them. This company will leave you feeling robbed. Also, you get written up if your internet or power goes down. Turn over is high.

Reactie van Activus Connect

Thank you for sharing your experience. We’re glad to hear you found our recruiters friendly and appreciated the remote opportunity and fast hiring process. We also take your concerns seriously. We understand that schedule consistency, communication around expectations, and transparency regarding performance metrics are extremely important to our team members. As a company supporting clients with changing business needs, schedules and hours can fluctuate at times, but we recognize how challenging that can be when employees are expecting stable full-time income. We appreciate your feedback and we'd like to discuss your experience further, please reach out to us at talent@activusconnect.com so we can review your concerns.

Ontdek andere reviews over Activus Connect

5,0

31 mei 2026

Ambassador

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great Comprehensive Training, and support from Trainers

Minpunten

I don't have any cons at all.

Reactie van Activus Connect

17h

Thank you for sharing your experience! We're delighted to hear that you found our training comprehensive and that our trainers provided the support you needed to succeed. Investing in employee development is a priority for us, and it's rewarding to know that our efforts made a positive impact on your experience. We appreciate your recommendation and wish you continued success in your career.

3,0

8 mrt 2026

Claims ambassador

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Activus compared to most call centers is really not that bad. To be honest they are one of the higher paying ones and even at one time they had better contracts/campaigns. Throughout the years, they have went to $15 to $17 per hour. However, if you have been there for years, you do not get anything higher but maybe a few cents more. You are getting paid the same amount that someone new is receiving once they hit production. There are no annual raises or any bonuses as mentioned on here a million times. It would be nice it they could reward their employees with pay raises or some extra money for meeting the metrics. I believe the tecs are also underpaid. I heard one of them told me that they don't make that much more from what we make. Only a few dollars more. I have seen a bully defended and protected by HR just because she was with the company for years. Another issue was moving to different positions with the same client that required more work but was not properly compensated for jumping around these different roles. They have no control of what the client does, but to be doing claims 1 and claims 2 was just too much to be paid that little for all the mental gymnastics that we had to do.

Minpunten

Please review the comment above.

Reactie van Activus Connect

2mo

Thank you for sharing your feedback and for being part of the Activus Connect team. We understand your concerns around pay progression, workload, and recognition for long-term employees. Feedback like this is important and is shared with leadership as we continually review how we support and reward our team members. We also take workplace culture and fairness seriously and aim to maintain a respectful environment for everyone. We appreciate your feedback and we'd like to discuss your experience further, please reach out to us at talent@activusconnect.com so we can review your concerns.

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