The deceitful, The Chaotic, and the Discord. - werkgeversreview Anonieme werknemer bij Advanced Call Center Technologies

1,0
14 jul 2023
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

The only good thing this company did was hire good ppl.

Minpunten

Where to start. They lie, cheat, and gaslight to get their way. Most of my class came in the first day unders the assumption we would be fully work at home after training, then the HR person came to give a presentation and stated it was 100% in office, we tried to get clarity and we kept hearing different things from management regarding that. I had mentioned in my interview I had a trip during the week of nesting and they "yes that's fine let me note that"-ed me and I did watch her write it, only to get to the point of the trip coming up, and then witholding the time off. during my meeting with HR to discuss this they pulled a paper which they wouldn't actually show me, and stated repeatedly they don't have my trip time noted down so they can't honor that agreement. Their training to put it bluntly was just out of office trainers doing glorified babysitting with a virtual meeting all day everyday. The info given was almost in no way useful to our daily job activities, and the chaotic disorganization was infuriating. and they wonder why their turn over is so high

Ontdek andere reviews over Advanced Call Center Technologies

5,0
9 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Best place to work with the I.T Helpdesk Team.

Minpunten

Teamwork played a big role in the I.T Dept.

2,0
5 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The position itself opposite offers an opportunity to assist people who really need help. If you’re a person who wants to help people, this is a good spot for you.

Minpunten

While this is an excellent position to assist people who need help with their financial needs. It is not recommended by leadership that you do so. What I mean by that is that management “micromanages. Every day there’s something new so it offers no stability. This is a job that makes you feel very insecure. They are constantly reviewing your work and never offering any supportive information. Only what you’re doing wrong. I felt insecure every day while doing this job because I really wanted to be empathetic with the collar and management wants you on the call and off the call within a certain period of time. In addition to all of this, the training was so insufficient that I had never even used the phone system before I was put on the floor. There was no nesting. And management expected you to know certain things that you’ve never been taught.

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