I can't speak highly enough about ACT - werkgeversreview Recruiter bij Advanced Call Center Technologies

5,0
7 aug 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

I can't speak highly enough about ACT. The management team's unwavering support and genuine care set the tone for an incredible workplace. The camaraderie among co-workers is simply awesome, fostering a collaborative environment. The excellent pay and flexible schedule reflect the company's commitment to employee well-being. The Dayforce Wallet's that allows you get 50% of your pay before payday is a thoughtful touch that demonstrates their understanding of financial needs. Additionally, the opportunity to accrue shares in ACT after 1000 hours of work, as an employee-owned company, is a testament to their dedication to employee success and empowerment. ACT excels on all fronts – from its leadership and workforce to compensation, scheduling, and unique benefits. It's a remarkable organization where employees truly thrive.

Minpunten

Not enough people give them credit on how great the company really is.

Ontdek andere reviews over Advanced Call Center Technologies

5,0
9 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Best place to work with the I.T Helpdesk Team.

Minpunten

Teamwork played a big role in the I.T Dept.

2,0
5 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The position itself opposite offers an opportunity to assist people who really need help. If you’re a person who wants to help people, this is a good spot for you.

Minpunten

While this is an excellent position to assist people who need help with their financial needs. It is not recommended by leadership that you do so. What I mean by that is that management “micromanages. Every day there’s something new so it offers no stability. This is a job that makes you feel very insecure. They are constantly reviewing your work and never offering any supportive information. Only what you’re doing wrong. I felt insecure every day while doing this job because I really wanted to be empathetic with the collar and management wants you on the call and off the call within a certain period of time. In addition to all of this, the training was so insufficient that I had never even used the phone system before I was put on the floor. There was no nesting. And management expected you to know certain things that you’ve never been taught.

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