Great place to gain experience for a higher paying job - werkgeversreview Senior Customer Service Representative bij Alight Solutions

3,0
15 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home which contributes to work/life balance 401k Match Wellness program

Minpunten

-No transparency at lower level -No compassion for front line employees with workload -Process changes that make work harder not simpler for end-user. -Team management needs current service experience -No alignment in house with company values.

avatar
Reactie van Alight Solutions
1mo
Thank you for sharing your feedback. We appreciate you highlighting the remote work, benefits, and wellness programs, and we take your input regarding transparency, workload, and process design seriously as we continue working to improve the employee experience.

Ontdek andere reviews over Alight Solutions

5,0
2 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility Work life Balance Very customer centric

Minpunten

Some deadlines can be hectic

avatar
Reactie van Alight Solutions
5mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
1,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work from home that's it.

Minpunten

Low pay for amount of work which keeps increasing Training is horrendous Team work or life balance total BS they do not care your just a number.

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