Extremely Dissapointed! - werkgeversreview Customer Service Representative bij Allstate

2,0
2 nov 2010
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible schedule, learning to multi task and handle client problems/ complaints.

Minpunten

Have been working in an Allstate Agency for 2 years now and it is very upsetting to see how Incompetent the Agents are. Working as a customer service rep. I deal with problems on a daily basis, but what is really sad that 90% of the problems brought on the office is by the agent herself. But this is isnt the first Agent that i have worked for that seems to have no clue how to run a business. I came in a with a certain impression and have been very disappointed!

Ontdek andere reviews over Allstate

5,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great work life balance can work hybrid

Minpunten

Only earn 6 percent on total premium sold. Don’t earn on renewals.

3,0
18 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Minpunten

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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