Nice people but the job is not enjoyable - werkgeversreview Customer Service Representative bij Ancestry

Good culture and amazing tech managers

Low salaries need to increase soon

The work-life balance is pretty good. I have never had issues taking time off when I needed to. The pay and benefits are on par with other, similar jobs in the area. There are many long-time employees at the company.

The company is product-led, so leadership is more concerned with shipping new features than they are with making sure what they have already shipped works well. Restricted stock unit grants always come with a one year vesting cliff, whether an employee has worked at the company for two years or twenty years. They do not appear to trust that long-time employees will continue to stay at the company, even though they have many long-time employees.