Not terrible, very dull though - werkgeversreview Customer Service Agent bij Answer-4u

2,0
21 okt 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They have a range of shifts to choose from. The job is easy - I feel like they hire most people that apply. Most of the people are really nice, and as long as you do your job, the shift managers are pretty chill. Occasionally they'll have free snacks or pizza.

Minpunten

Quite boring - being a receptionist for a variety of companies, that you don't work for directly. A lot of the time is basically a glorified answering machine. You're in front of a computer all day, but every website is blocked, so when it's quiet, there is literally nothing to do. Never got clarification as to why this is. It feels like upper management don't have much respect for staff - from being scrutinised for any time off the phone, not having your mobile out, even for a second, having to wear a uniform (in a call centre!) - it feels like being at school again.

Ontdek andere reviews over Answer-4u

2,0
26 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

friends with other agents regular break times

Minpunten

immature cliques in management and agents singled out management blatantly lie incredibly high turnover rate

2,0
11 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Hourly pay is good plus night time increment

Minpunten

Minimal training, lots of egos to put up with, not worth the bother.

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