Not many negatives overall.
Shift Pickup can be challenging for someone like me, until you get used to it.
I do miss in-person interactions at times, although AW makes a real effort with meetups and virtual engagement. I look forward to attending one!
For bilingual positions, a pay incentive would make sense. Spanish calls can be demanding, and the compensation doesn’t currently reflect the added responsibility.
The pay could be a little better, even though it is remote.