Walk away - werkgeversreview Customer Success Manager bij AppFolio

1,0
16 nov 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture and decent benefits and pay

Minpunten

No true training and if you can't keep up they will let you go

avatar
Reactie van AppFolio
10y
Autonomy, accountability and a quick pace are core parts of our culture and environment. We believe this contributes to making this a great place to work for all of us. It sounds like you're on your way to finding a company that's a better fit for you and we wish you the best as you begin your career.

Ontdek andere reviews over AppFolio

5,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great people, team, and work environment/office.

Minpunten

Seems to be many changes with leadership/management

3,0
23 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Minpunten

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

avatar
Reactie van AppFolio
3w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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