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      Appello Group

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      Reviews voor Appello Group

      Good company overall - werkgeversreview Emergency Call Handler bij Appello Group

      4,0
      31 okt 2024
      Emergency call handler
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Supportive team and in depth training

      Minpunten

      Impossible to get bonus and work could be mentally draining

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      Reactie van Appello Group
      1y
      Thank you for the review ! We are pleased that you felt supported and that the training was in depth - we always welcome feedback on the training so we can ensure everyone has the right tools to be successful in their roles! We have removed the bonus /PRP and have changed this to a post probation increase due to feedback. We understand that due to the nature of the critical services we provide, some calls can be challenging. To best support our employees we offer continuous real time support as well as regular check ins with the line managers. We also offer a free confidential Employee Assistance Service via Health Assured for all of our employees who may require further support.

      Ontdek andere reviews over Appello Group

      1,0
      20 feb 2026
      Helpline advisor
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      They isn’t any pros to name

      Minpunten

      Very strange experience after putting a lot of effort into applying for a job they had advertised. I was told my application wasn’t successful and I asked for feedback on why and they said because they don’t know when I was working at my previous 3 jobs on my cv. This isn’t a valid or justified reason for somebody qualified.. potentially overqualified for the role and who’s interested in applying. I provided the exact dates of employment and they said they’d take another look at my application. Again this is very strange and makes me think In the first instance my application wasn’t taken seriously as I struggle to see how you can reject someone, be asked to explain why and offer some feedback and then backtrack. The company seems to have a lot of roles going at the moment but doesn’t want to give anybody a chance at in interview. Extremely weird experience I am glad this didn’t work out.

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      Reviews voor Appello GroupReviews voor Emergency Call Handler bij Appello GroupReview voor Appello Group