WORST COMPANY TO WORK FOR..... - werkgeversreview Customer Service Representative bij Arbella Insurance

1,0
22 jun 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice building ,Nice cafeteria, nice underground parking.

Minpunten

Where should I start....Please pay attention to the adverse reviews regarding this company..."ALL" of them are true and accurate. I learned the hard way. This company does a great job of "WINDOW DRESSING" All appears well in the interview and from the outside looking in, however once hired you will experience the nightmare of an operations that they call an insurance company. There is no automation, manuals or written procedures for the entire organization. They pay workers to print and count paper all day. Each policy holder has a paper file. Nothing is automated. They still use typewriters. The leadership there will tell you that they want change, but do not believe the hype. They do not and will not value your suggestions regarding much needed change. They make most of the workers perform processes that add little or no value at all. If you began to offer them feedback, you days will soon be numbered. VERY HIGH TURNOVER at this company. If the policy holders could take an unexpected tour of the internal operations, most if not all would place there policies elsewhere. DO NOT WORK FOR THIS COMPANY.......

Ontdek andere reviews over Arbella Insurance

5,0
21 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- I joined Arbella right out of school and 30 years later I couldn’t be happier. I love being part of this organization and enjoy coming to work every day. - Arbella puts a lot of emphasis on their employees. Employee engagement is important to them. They are always looking for feedback to ensure everyone is getting what they need. If a change is needed, they are not afraid to make it. - Work life balance is something that is important to me and Arbella feels strongly about it as well. It is not just a slogan to them; it is something they stand by. - Advancement opportunities - Arbella’s benefit packages are second to none. There are several different options available, especially if you have a family (health insurance, 401K, flex spending, tuition reimbursement, eye care, life insurance, etc…)

Minpunten

- Working in claims can be fast paced and requires you to think on your feet and make decisions quickly. Although I personally enjoy this type of work, it may not be for everyone.

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Reactie van Arbella Insurance
3w
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our emphasis on employee engagement, work-life balance, and career development, among many other things. We genuinely value this feedback, especially coming from a long-term employee. Thank you for being a member of the Arbella community!
4,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Extremely supportive environment to a point. Your managers will mentor you if you show an interest. Upward mobility is very possible if you set your mind to it. Employees are definitely made to feel important. Overall good morale. If you put the work in, you will succeed. Middle management seems to really care (in my experience). CEO extremely friendly and down to Earth with everyone which made me feel welcomed. Amazing benefits and PTO.

Minpunten

Low pay. Most of the years I worked there my pay was fairly low. I did receive a few special bonuses, and once promoted the last time my pay did increase to something reasonable but not enough to match the work. Most middle management is very decent, but upper management does not give a good vibe and is often not even friendly. There is a cliquey vibe at times and I would not really feel comfortable going to HR or upper management for anything, just my managers.

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