Trying to improve, but the old BISYS culture still remains - werkgeversreview Participant/Client Services bij Ascensus

2,0
29 jan 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are some great team members and newer managers

Minpunten

The old guard from the BISYS days leave a lot to be desired. To say they lack management skills would be an understatement. When one manager warns you in private about another manager, then you know there is something wrong. The workload is not proportionate for the pay. More specifically, if you want blood, or 40 - 60 hours a work and lots of headaches, then you need to pay your people and make them whole. The compensation may have been acceptable for a cake job, but the expectations were far from being reasonably aligned.

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5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits and opportunities for career growth

Minpunten

No cons I can see as of right now

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Minpunten

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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