Awful Company, You Are Another Number - werkgeversreview Customer Service Representative bij Ascensus

1,0
18 mei 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

PTO Remote Work (when I worked there) Some friendly coworkers Work ends as day is done

Minpunten

Everything else Management is terrible, unhelpful, unfriendly, and hate their jobs as much as we did Minimal training that does NOT prepare you for the job Blame for not knowing what wasn't taught in training Told to take on additional training during the MINUTE between back-to-back calls (told we had to complete "on our own time" for NO ADDITIONAL PAY) Low pay No career mobility, definition of a "dead-end" job

Ontdek andere reviews over Ascensus

5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits and opportunities for career growth

Minpunten

No cons I can see as of right now

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Minpunten

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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