Asurion

Reviews voor Asurion

Premier Support Specialist - werkgeversreview Premier Support Specialist bij Asurion

3,0

6 apr 2016

Premier support specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good pay for a "phone job". Good benefits, Flexibility of schedule with VTO and OT that you can request through an app in the comfort of your home. Opportunity to earn a fairly substantial monthly bonus based on your performance. There is opportunity for advancement, as they are growing rapidly. Management fairly responsive for such a large organization.

Minpunten

You are just a butt in a seat. While there is opportunity for advancement, there is only one path forward as not all job classes exist at every site. You are dealing with people angry at you that their phone does not work, even though you did not have anything to do with that and they probably did. Lots of training, but not a lot of morale boosting going on. The job is hard. If you are thick skinned you will do well. If not, it might be a bit of a struggle.

Reactie van Asurion

10y

Thank you for your review. We agree, there are numerous advancement opportunities and paths for career development within the company. We appreciate our employees, as we understand the work that is required. As a company, we always consider areas to improve and we value your feedback!

Ontdek andere reviews over Asurion

5,0

3 mrt 2026

Quality analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Nice place to work for many

Minpunten

Layoffs are always around the corner

2,0

19 mei 2026

Sales

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Can earn good pay. Friendly at the entry level

Minpunten

You will never be considered good enough at your job. They will nit pick everything and let you know weekly. If you succeed at reaching goals they just double the amount needed for goal. Promotion is based off office politics. Work long enough and you will see pay model continuously change so you make less money.

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