Leadership is the problem - werkgeversreview Anonieme werknemer bij Atom Learning

The company is genuinely a great place to work. The working hours are very flexible and can be tailored to suit your schedule, and tutors are able to choose students they feel most aligned with. In my opinion, the pay is reasonable for the level of effort required. The company also provides slides and helpful resources to support lesson planning, and the administrative side is straightforward and easy to manage for both tutors and clients. Most importantly, the management team is extremely accommodating and supportive in difficult situations. In my experience, they have provided valuable guidance when dealing with challenging parents, particularly in setting professional boundaries and addressing instances of verbal abuse, which made me feel well supported as a tutor.

At the beginning, additional time may be needed outside of working hours to prepare lesson slides and materials, so the role can initially feel quite time-consuming. However, once you become familiar with the process and build up resources, the workload becomes much more manageable and relatively low effort. At times, it can also be slow to gain clients, particularly when there are many tutors applying. However, I found that building strong relationships with students and parents, alongside receiving positive feedback, helped significantly in securing more clients over time. Tutors do receive less than half of the amount charged to clients by the company. That said, the recent pay increase has made the role feel worthwhile overall considering the level of effort and flexibility involved.

- Great talented people - Decent pay - Fully remote / great deal of flexibility

The company presents itself as a flat organisation where every opinion is valued, but my experience was very different. Leadership often appeared supportive on the surface, yet decisions made behind the scenes suggested otherwise. There is a strong sense of a “fake culture”. Transparency and openness are promoted publicly, but not consistently practiced internally. Some managers can be petty, and employees can feel undervalued or disposable regardless of their contributions or achievements. If leadership decides they no longer want someone in the business, the process can feel abrupt and lacking in empathy or recognition for the work that person has done. In some cases, employees may even be made to feel responsible for decisions that were already made. Overall, I found the environment disappointing and lacking genuine care for employees.