Working for Atrium has been a great learning atmosphere for building my career in food service. I love my hotel family.
Minpunten
They don't show much in regards to appreciation for the hard work that's put in.
Reactie van Atrium Hospitality
4y
Thank you so much for taking the time to provide your valuable feedback and thank you for your contribution to the company. We truly could not succeed without our amazing associates. We take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we are paying competitive wages. We are continuing to look at each of these items very critically with the goal of adjusting when and where possible. Thank you again for your insight.
Hotel discounts included for Atrium portfolio in addition to brand discounts
Lunch is included for employees
Minpunten
Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels.
Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property.
Wages are stagnant
AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person.
Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes)
Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack.
Leadership has been selling hotels off instead of renovating them
Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals)
Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue